Accounts Receivable Analyst (Former Employee), Tinton Falls, NJ – December 9, 2013
Pros: we could work from home 2 days a week
Cons: breaks were short
Assist customes with incoming phone, email and remedy inquiry to quickly and accurately resolve questions/disputes with regard to invoicing.Reseaches and reconciles payment discrepancies. Monitors and collects past due balances form assigined base of accounts pursuant to company policy. Generate credit/debit memos: submit cash reapplications, refunds – more... requests pursuant to submitted requests and customer disputes. The hardest part sometimes was trying getting folks to pay there bill some people came up with best reasons why they wouldn't or refuse to pay. I enjoy the customers which I had a one on one relationship with they know if they called me that any problem they had I would take care of it right away which made be happy. – less
Manager, Customer Services (Former Employee), La Mesa, CA – July 18, 2013
I was lucky enough to work from a home office most of the time but I supported customers across the country and in Europe and had the pleasure of going to most of them over the course of my career at OT.
Silent office with German law based work and corporate rules
Account Development Representative (Former Employee), München, BY – November 22, 2012
Pros: good office for local people not expats
Cons: too expensive area to live / work with the proposed salary
The job is interesting; the business territory is huge (Russia/CIS countries). Sales managers are based in Russia (2 persons using home office) and Marketing person works from the home office too. The net salary is not so high (after taxes around 50% for single/no children) and the rental fee / transportation cost is very expensive in Munich suburbs. – more... There is no Russian community in the office. There is no economical motivation for Russian-English bilingual sales person to support marketing activities from Germany (not Russia). – less
consulting experience - terrible management, good learning opportunity
principal consultant (Former Employee), virutal – October 14, 2012
Pros: potential for learning
for consultants - depending on what projects you get assigned to you will have the opportunity to learn. many of the other consultants are great to work with. other than that this company treats their employees very poorly. they do not care about you at all. your voice will not be heard. i was there almost 6 years. no raises. no employee reviews. it's – more... almost like not existing. when i resigned nobody responded to my resignation email. i worked with HR on my own. – less
OpenText is a good company with good benefits, but as a part of an acquisition the merge/migration has been somewhat difficult & poorly executed.
Senior Customer Care Operations Specialist (Current Employee), Dallas, TX – September 25, 2012
The last 10 years working with OpenText (Global 360) has given me extensive experience in working directly with all avenues of a software company from a sales perspective, customer relationships as well as interdepartmental. It has helped develop and grow my personal attributes such as judgment, decision making abilities and problem solving skills. – more... I have truely learned what it is to be a part of and to work with a "rock star" team and managers who demand no less than our best efforts! – less
Verification Auditor (Former Employee), Santa Fe Spring, CA – July 26, 2012
Pros: company treat the employee to lunch on special holiday.
Cons: no holiday pay.
The most typical day at work I have to say is that every once in a while the job changes such as doing new things to get the job production up. What I learn from this job is that I had build more skill in my computer skills. My co-workers we are all great team work. We work well as a team and mangage to get our work done by the deadline. There wasn't – more... really anything hard about this job but everytime there's a change we seem to get a little behind schedule. The most enjoyable part about this job we get bonus. – less