Worst call centre experience ever
Call Centre Agent (Former Employee) – St. Catherines, ON – 23 October 2015
This company does not pay for breaks. Like every other establishment in this country. The staff are terse and rude, the HR is a former agent, and I have never once tolerated anyone refusing to train a new agent, let alone, deliberately withhold information, as the new agents are perceived as a threat to job security.
You want boiler room esque job...you found it. Middle management was comprised of known management failures from other centres, however they did seem to keep up the illusion of corp centre as the facilities were not terrible.
In a word...RUN!
absolutely non whatsoever.
Epic failure of policy and ineptitude