Typical Day; Coming in setting up the leads , communicating with clients and higher ups, doing pre-shift, do development sessions with management,
Learned ; Effective communications, how to operate many different programs, coaching tactics, prioritizing work, and adapting to different personalities.
Hardest part of the job; when not hitting goal , or when the team is struggling the hardest part is not showing emotions.
Enjoyable part; learning different cultures and meeting different people and personalities. Also, its always rewarding developing people and seeing results.