Pros: lively environment, great staff, opportunity to meet new people and make lifelong friends, as well as try a variety of cuisine.
Cons: the pay could be better, standing the entire shift, commute is a bit longer than i would like.
A typical day at the Omni entails: Greeting guests and fellow co-workers, booking reservations, answering guests inquiries, giving directions to other locations/venues within the hotel, ect. I have learned valuable customer service skills, as well as how to multi- task in a sometimes demanding environment. Management has changed over from one person, – more... to another a few times within the last year; but is decent at handling guests and employee needs and concerns. The hardest part of the job, is not taking the complaints of irate guests personally, although I do assume responsibility for my actions. The most enjoyable part of the job, is meeting new people, and getting an opportunity to try a variety of cuisine from around the world. – less