The Ajax location is very busy which is nice for those who like to work in a fast paced environment. Your fellow front line team members are amazing. They have an excellent benefits package.
However, part-time employees are expected to work up to 40hrs a week as business demands it (usually 6months of the year or more). It is difficult to move up within – more... this company because management plays favourites and hires their friends from other departments and locations. OLG policy is very strict so be prepared to face some of the most ridiculous and non-sensical rules. The most difficult part of the job are the hours. It is shift work, so you work a combination of days, evenings, and overnights. Legally, they only have to give you 10hrs between scheduled shifts and they OFTEN do this.
Player Services Rep (Former Employee), Peterborough – April 4, 2014
Pros: pay, benefits, pension
Cons: no life, work every weekend & holiday, rules & policies are ridiculous, everything else
If you want a place with great pay then this is the place for you however if you want to work every weekend, holiday, and be used for everything you are...by all means OLG is for you! Work/life balance is non existent....policies are completely backwards, management is for management and front line are just pawns they boss around. The only way you will – more... ever be promoted is you you kiss butt and become "buddies" with management. If you want to feel like you are in high school again with all the drama and people backstabbing you...also a thing OLG I have noticed is full of. Very disorganized, have the wrong people working in the wrong positions. The people on the same level of job you are are great! As long as management gets what they want...thats all that matters.... – less
GAMES DEALER (Former Employee), Gananoque – March 31, 2014
A lot of fun to do, a lot of mistakes can be made if not careful, lots of different kind of people are met, co workers were super great people, i was the youngest ever hired there at 18 years old! The only part i wasn't a fan of was being inside all day, i like seeing the outdoors, im a country boy at heart!
Slot Technician (Former Employee), Woodbine – March 22, 2014
Pros: clean place
Cons: bad management
The day was hired as part time.( Slot Technician) I went to pick up my Gaming License which I paid out my pocket($165 Dollars). The person in charge to handle the Gaming License told me. It is good for 5 years. I hope you last that long. That was 1st bad impression. The same day at night time I saw on the news that they laid off the full timer. 2nd – more... bad impression. On the contract they never told me when it will be the starting date.I waited 3 weeks from the Management for a start date. I want to let know my old workplace 2 weeks in advance as indicated by law I was going to quit. I never say anything on my old workplaced and when OLG told me to start on Monday of the week. I was still employed so I call them and explain the situation to them. That I had a conflict of schedules If they can switch me after my work hours to work for them .They left me wating on the phone for 15 minutes because they said they were going to talk to somebody. I hang up and the next day I had call from HR explaning that my availability changed which I only had 2 options submit to the schedule from them or resigned. I told her I am going to refuse your offer of empoyment and then she said since you never work a day for us we are not going to refund you the $ 165 Dollars and to make things easy on my end .Could write me a letter saying that you are resigning.
How I am supposed to resigned If I never work a day.? As a gesture of good heart for the HR person at the moment in time after 48 Hrs I send her an e-mail stating I was refusing their job offer. at the end I lost $ 165 Dollars for this little adventure to be employed for the OLG. – less
Shipping and Data Entry (Former Employee), Mississauga, ON – April 29, 2013
Pros: good shifts
Cons: only get paid for 7.15 when you work at 8.
- Contract workers are really supportive and help settle a new person in - Didn't learn much as it was general labour - Co-workers - There are basically two teams one from the agency and the permanent people. - People tend not to help each other out
Administrative Assistant (Current Employee), Sault Ste Marie – March 12, 2013
Pros: compressed work week
Cons: auditors are demanding
A typical day at work for me involves lots of computer work and phone calls, while I manage the organizational components of the internal audit department. Co-workers are lovely, dedicated employees. The hardest part of the job is working for auditors. The most enjoyable part of the job is the satisfaction I get from accomplishing a particularly tricky – more... piece of work. – less
cage and coin cashier (Former Employee), thousand islands – July 26, 2012
Pros: wages is the only thing i can think of
Cons: everything else management is all about stabbing each other in the back to get ahead
i worked for the company for 4 years in the cage and coin dept of thousand islands,,,my experience was not a great one , i was written up for to many days missed when my dad passed away and also when my mother passed two years later i was called by my family to go home because she didnt have much time left and i was asked by my superiors if i had any – more... vacation left...what the heck my mother was dying,,,,,,i did not care about VACATION TIME.......they try and stress how very family oriented they are but let me tell you how much they are not...i quit after i came back from my mothers funeral.........the only good thing about the job was the money bottom line but in my experience life is not always about the money ,,i performed my job to the best of my ablility and never had shortages ,,,,but was not treated very well so in my opinion i would never work for them again – less
Departmental Assistant (Former Employee), Campbellville, ON – June 25, 2012
Pros: flexibility and compensation
Cons: not always enough work to do
I thoroughly enjoyed my time with the OLG, and it was a difficult decision to leave. I prefer to keep busy when I'm working, and sometimes this proved to be extremely challenging. However, I was able to offer my time to other departments. My direct manager was a fantastic person to work for. Very flexible, reasonable, and kind.
Benefits and Salary great, Gaming Side leave alot to be desired
Senior Slot Technician / Slot Technician (Current Employee), Brantford , ON – May 26, 2012
Pros: tips-if permissible, wages, benefits, co-workers, lieu days- if full time, paid vacation days - if full time
Cons: no tips- due to position, management, stagnant work environment, 24/7 operation.
Management seems to have a double standard.Extra breaks and bending rules are the norm for them. Writing you up for something they do on a regular basis is a favorite pass time for them. Ordering the hourly staff around instead of saying please is yet another quality management trait. The VP of gaming when asked about how employees not being allowed – more... to play any lotteries was affecting the numbers, simply stated - " I don't care, it doesn't affect my incentive".
If you don't mind crazy hours, odd shifts, feeling un-appreciated by both patrons and management, Working weekends, Working Holidays, hearing daily stories about - rigged machines - and loosing ones shirt, OLG casinos and Racetracks are exactly what you want to strive for.
Work / life balance is almost non existent. Advancement only applies if you leave your site, and or are buddies with management ( take smoke breaks with them, and hang out)
Extra training and career building was/is non existent. If you ask about further training or what you should take to gain advancement, they may get back to you in 72 hours.
Wages are great, benefits are good too. Incentive is a buzz word.
Excellent chance to experience Big Box Store worklife
CSA in Lawn and Garden, OPE and Seasonal (Current Employee), Louisville, KY – December 26, 2013
This opportunity afforded me entre into the qotking of Big Box Stores. This now allows me the potential to goto work for vendors who go to market strategy includes distribution through retail environments.
security officer (Former Employee), Milton Keynes – July 21, 2012
Pros: we got coffee and tea, for free
Cons: 12 hours
for me it was all week the same , i do not have any typical day,i learned how to behave with many persons,and different culture,some of them as a friends some as a colleagues ,the hardest part of the job was when the cleaners was working inside , the most enjoyable part was when many staff was inside,.