OLG Employee Reviews

Found 36 reviews matching the search
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great money...great benefits,...no social life, as you will be scheduled every weekend!!!
cage/ coin (Former Employee) –  Woodstock, ONJanuary 11, 2016
I met some great people at OLG. The money and benefits were great.

however,....expect to work every weekend!....I was given one weekend off in approx. 7 months. Preference is given to full time staff. And its very difficult to become full time.

You are hired on a contract basis...and then if a position becomes available during your contract, you can apply for permanent part time.

Also....its the most regulated job you will ever have in your life.....
There is no room for error.
Pros
pay, benefits
Cons
miserable hours, and virtually one weekend off every 6-8 months
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Some great people to work with
Previous /Supervisor/Cashier (Former Employee) –  Point Edward, ONJune 29, 2016
As a former employee i loved my job for the first 10 yrs until new management decided to change operations to the department i was working in .Instead of asking the employees who did the job on a daily basis what they thought about the changes they went ahead and implemented the changes .90 percent of the employees did not like the changes as they where not hired for the other position and eventually the casino lost some of their best employees.This seems to be the way with the casino in the way that they do not care about the employees and as always keep the people who are the worst workers.They never seem to listen to the employees who are doing the job if they did the atmosphere and the employees would be a lot happier in their job and therefore would give the OLG 100 percent .
Pros
Good pay vacation and benefits
Cons
Management does not listen to their employees
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Good Place to work
Security Officer (Former Employee) –  Innisfil, ONSeptember 7, 2016
Overall good place to work. It is a government agency so there are benefits and a good salary. Downside is you have to work every weekend and they do not rotate shifts. Also wont accommodate another PT job, it's them or nothing. Overall great staff to work with and a fun environment to learn in.
Pros
Good benifts, good pay, great staff, friendly enviroment, able to learn lots, ability to have advacements
Cons
Bad scheduling, dont work around people's lives
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Management is a joke
Cook (Former Employee) –  London, ONApril 30, 2016
This was the worst place ive ever worked. Management is absolutely clueless to the way things get done. They seem to reward laziness and ignore hard workers. This place is an alright paycheque as long as you dont mind soulcrushing hours as a part time worker and borderline unethical treatment. Be prepared to have 85% or more of your day off requests denied. And to be treated as a utensil. London site restaurant has dated and dangerous equipment in some cases. Would advise a normal job with less pay.
Cons
10 hour turnarounds frequently, no reward for job well done, management picks favourites, soulcrushing hours for part time
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Stay Away from this place if you need to develop any IT skills
IT Consultant (Former Employee) –  Toronto, ONJuly 16, 2016
This place use to be great when they have tge R&D in house, Now it all outsource mostly to companies with devlopers from India. Full time stuff is just working for these consultants & contractors, since they are hired in as Leads. Full time stuff are over worked and under pressure to meet the deadlines, no accountability for the consultants.
Pros
None
Cons
Management, Career Advancement, Skills Development
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Good company to work
Senior QA Consultant (Former Employee) –  Toronto, ONNovember 3, 2015
Good company to work. Job Work and Life balance is amazed. Salary and compensation is great. Team is great, co-operative and helpful.
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Stay away
Executive (Current Employee) –  Toronto, ONJune 17, 2016
As a senior leader in olg lottery division I can tell you this place is full of cliques, back stabbing and butt covering. Typical government - no real "business" going on and no progress - just red tape, stalling and backward thinking. If you are intelligent you won't work here. I'm looking elsewhere now and realize how ridiculous this place is.
Pros
Free tap water
Cons
No funding to support team meetings
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everyones the boss
Housekeeper (Former Employee) –  Ajax, ONJune 20, 2016
be prepared to work with lazy people who do nothing but taddle and gossip on eachother. it is a high school, not a casino. it is a nice place to work at when you are the "new guy" but once the next new person is hired (which is every other week because of all the people that quit) you become the newest target. hard work is not rewarded or acknowledged.
Pros
good food
Cons
EVERYTHING ELSE
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A trying place to work.
Maintenance Worker (Current Employee) –  Brantford, ONJuly 20, 2016
The place is very hard to kerp tour cool. You try to help them out but they will not help you out. Not a consistent discipline system. Rules seem to change almost daily of what you can and cannot do
Pros
Good people
Cons
Politics are un believable.
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Terrible place to work
supervisor manager (Current Employee) –  Dresden, ONJanuary 16, 2016
Terrible place to work, people are horrible, customer service lacks personality, swearing from employees on floor, not consistent for discipline. Management sad sad sad lack any real knowledge, better bend over backwards to management, keep bad employees get rid of the good. I have been there through 6 managers last woman really bad just looking for date present one second time back no better than first time.
Pros
Cannot even get beverage for free, food not good, no pros
Cons
Rotten shifts based on who you are
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Great pay but thats it...
Player Services Rep (Former Employee) –  PeterboroughApril 4, 2014
If you want a place with great pay then this is the place for you however if you want to work every weekend, holiday, and be used for everything you are...by all means OLG is for you! Work/life balance is non existent....policies are completely backwards, management is for management and front line are just pawns they boss around. The only way you will ever be promoted is you you kiss butt and become "buddies" with management. If you want to feel like you are in high school again with all the drama and people backstabbing you...also a thing OLG I have noticed is full of. Very disorganized, have the wrong people working in the wrong positions. The people on the same level of job you are are great! As long as management gets what they want...thats all that matters....
Pros
pay, benefits, pension
Cons
no life, work every weekend & holiday, rules & policies are ridiculous, everything else
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It's a fun and fast paced working environment
Woodbine Casino Cage & Coin Supervisor (Former Employee) –  Toronto, ONMay 26, 2016
It's a good company to work for and I made a really good relationships with my co-worker. I've learned a lot of things in this company, casino operations, managing people and my soft skill.
Pros
Good benefits
Cons
Shifting
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Excellent place to work
Procurement Specialist (Current Employee) –  Toronto, ONMay 9, 2016
OLG is an excellent employer. They have great training programs and are very supportive of their employees. The only issue is that they are in the process of downsizing their corporate office and operations, so there will be less opportunity in the future.
Pros
training
Cons
none
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Shiftwork is not fun here (only 10hrs between shifts)
Permanent Full Time Food and Beverage Server (Former Employee) –  AjaxFebruary 28, 2014
The Ajax location is very busy which is nice for those who like to work in a fast paced environment.
Your fellow front line team members are amazing.
They have an excellent benefits package.

However, part-time employees are expected to work up to 40hrs a week as business demands it (usually 6months of the year or more).
It is difficult to move up within this company because management plays favourites and hires their friends from other departments and locations.
OLG policy is very strict so be prepared to face some of the most ridiculous and non-sensical rules.
The most difficult part of the job are the hours. It is shift work, so you work a combination of days, evenings, and overnights. Legally, they only have to give you 10hrs between scheduled shifts and they OFTEN do this.

It is a mindless job that pays well.
Pros
excellent benefits, great coworkers
Cons
shift work, poor work/life balance, rigid policies
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Couldn't pick a worse place to work
Coordinator (Former Employee) –  Toronto, ONApril 18, 2016
Do yourself a favour and do not work here, senior management is constantly changing and practically zero room for advancement.
Casino, Head Office, Prize Centre all the same..

Terrible management, HR only looks out for company
Pros
Benefits and some of the customers are great
Cons
Management, Salary
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Fun
Housekeeper/Cleaner (Former Employee) –  Elora, ONMay 10, 2016
A typical day at work would be greeting OLG customers while undergoing heavy cleaning tasks. My co-workers were wonderful and hard working people. This was a very nice place to work. I liked it very much until I found a higher wage elsewhere.
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Management / supervisor have no clue whats going on.
Security Officer (Former Employee) –  Sault Ste. Marie, ONMay 31, 2016
wage is decent,
thats all i have for a review.

they think they know everything, (managment / sup ) but really they don't.

you'll never get full time work ps
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OLG Review
Senior Slot Technician (Current Employee) –  Burlington, ONMay 13, 2015
Working for the OLG is not a bad thing. Lots of hours and room to grow and gain experience. The pay is good and you get lots of benefits as well as paid vacation time and sick leave. I have enjoyed my time with OLG but am ready for a life style change. Shift work is hard to get used to and can become difficult on your social and family life.
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Shift work difficult
Locked out worker (Former Employee) –  Ottawa, ONApril 28, 2016
Be careful to make sure job posting is not for a replacement worker at a casino with locked out employees- scab jobs are usually difficult and without long term prospects.
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Loved my job
Security Officer (Former Employee) –  Sarnia, ONJune 10, 2015
I was EMT
I was on the marketing innovations committee
I was a founding member of the social committee
I was on the opex Team
Pros
good wages, good benifits, Paid vacations
Cons
inconsistance rules
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Overall rating

3.0
Based on 43 reviews
5 stars
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Ratings by category

Work/Life Balance
2.6
Salary/Benefits
3.5
Job Security/Advancement
2.5
Management
2.5
Culture
2.9