Customer Service (Former Employee), Saint-Laurent, QC – October 8, 2014
My typical day would be to open the office and to make sure that our shipment was picked up at the airport. Support the drivers with any difficulties before they headed out on deliveries. Entering and sending out shipment reports to our head office.
I enjoyed working in the fast pace environment of the courier industry, the deadlines, planning pick-ups – more... and deliveries. – less
Vending manager (Former Employee), Carlisle – August 25, 2014
Having worked for. OCS for two years can only say they are a joke . Management have no idea what there doing . The less you do the more you are thought of had worked at the site in Carlisle for 15 years till they took over contract couldn't take any more of there poor respect for staff I have now left
Badly Managed, Badly organised, badly funded and badly resourced
Movement Controller (Former Employee), Birmingham, ENG – August 25, 2014
Cons: 12hour night shift with insufficient staff
The Management were detached from the work force. They would source insufficent staff for the busiest times of the day, and too many for the quieter times. Which equated in people being paid to sit idle, doing nothing, and when they were needed for the busy periods, they were gone home having finished their contracted hours. There was a lot of in operation – more... bullying. Un-professional attitudes, passengers of certain ethnicities treated differently to others.
I learned how to manage complaints and how to deal with irate people in a professional, pragmatic and patient manner. Ensuring that any issue I would see through to fruition and that persons satisfaction. If it should be passed to management it would be swept under the carpet and not addressed.
The most enjoyable part of the job was when elderly or disabled passengers would thank us for the service we provided - stating that they would not be able to go on holiday if it werent for the service we provided. – less
Stock-taker (Current Employee), Kingston upon Hull, ENG – August 17, 2014
PACK YOUR BAGS AND EMIGRATE TO A FOREIGN LAND WHERE THIS COMPANY DOESN'T EXIST. ZERO HOUR CONTRACT BUT FULL TIME HOURS HOWEVER ONLY GET PAID FOR A HALF OF THAT AS HALF IS UNPAID TRAVEL!! "HEY LETS SIT IN A TIN CAN ON WHEELS FOR 5 HOURS AND THEN DO A SHIFT OF 5 HOURS AND TRAVEL BACK 5 HOURS.A 15 HOUR DAY! BUT WAIT I ONLY GET PAID 5!!! AND I GET PICKED – more... UP AGAIN IN 5 HOURS TO DO IT AGAIN! JUST STOP HERE SO I CAN JUMP OF THIS BRIDGE." 100% RESPECT EXPECTED BUT YOU GET 0%. NO ORGANISATION UNPAID WAGES AND MISSING SHIFTS A NATURAL OCCURRENCE EVERYTHING IS YOUR FAULT EVEN IF ITS 100% NOT TREATED LIKE SCHOOL CHILDREN WITH LEARNING DIFFICULTIES. IN FACT THE ONLY GOOD THING ABOUT THIS COMPANY IS THE POOR BUGGERS WHO ARE IN THE SAME WHIRLPOOL OF S**T YOU ARE.
security relief guard (Former Employee), relief – August 5, 2014
Cons: you will be ripped off
They are the worst company you could wish to work for. I completed 18 months there as a relief guard and it was the worse time if my life. As an ex forces person, i would say don't work there. They have a headquarters there run by cowboys. The management there are dreadful. The wages department don't want to answer your queries. Sometimes i was up to – more... £300 a month short. They will send you places by mistake and not pay you fuel. PLEASE STAY AWAY FROM OCS BASED AT CARDIFF. IT WILL BE THE WORST MISTAKE OF YOUR LIFE. TOTAL COWBOYS.
They were even claiming for security at nhs hospitals for two guards when in fact only one was working. They are corrupt – less
Manager (Current Employee), Taunton – July 2, 2014
Pros: professional, great working hours, promote a health & safety culture
I have worked for OCS for 10 Months, in that time i have found that the ethos, management and health & Safety policies make this a great company to work for. Having Read some of the reviews on this website, i have to say if i am honest that, many of the negative comments cannot be justified. In my own area of taunton, and someone who leads a team, we – more... have a great relationship with the client and all team members, i can honestly say they enjoy working for OCS and in taunton. If you want to start your career with OCS as an apprentice, then i cant think of anywhere better. – less
Contract Cleaner (Current Employee), Port Talbot, WLS – June 30, 2014
typical day start at 6am until 2pm on a cover team where i have my own van and 2 co workers. on a day to day basis we cover 10-12 buildings everyday 7 days a week cleaning kitchens offices bathrooms. it's a easy straight forward job with no skills or training really required. i do enjoy the job but not the job i want to be stuck in.
Avoid at all costs unless you are extremely desperate.
Catering (Former Employee), Leatherhead – June 23, 2014
Pros: near my house!
Cons: two 15 minute breaks (if you're lucky) in a 9 hour day, bullying, bad man management.
Was lied to from the very start about wages (was quoted £7 but that was dropped to £6.60), was given a zero hour contract even though I was working 40 hours a week with fixed hours. Management are a complete joke, they'd rather bully staff then train or help them out. Understaffed (so was finishing late 20 minutes late everyday but this didn't count – more... as overtime) and had to provide own uniform, so your out of pocket before you've even started! Avoid like the plague, in fact, the plague would probably be better! – less
Manager (Former Employee), Yorkshire – June 16, 2014
Cons: numerous, ignorant to safety and security.
I had the very unpleasant experience of working for this organisation and I have to say that their treatment of staff was disgusting. Things started well; I had a good line manager who listened to me and respected my opinion as a manager; the client seemed enthusiatic about improving the security fucntion on the site; and we all seemed to be on the – more... same page in terms the direction of the security service. However; I quickly found out that when it comes down to it the comany were prepared to be mercernary in how it treated their staff. The client manager at my site was, in my opinion, promoted above his station to a post that he was not experienced or knowledgeable enough to undertake. I challenged several of his decisions, some on the grounds of safety to the propoerty and staff, and was prepared to stand my ground and this did not fair well. Staff, tenants, and possibly the public were put at risk because of this incompetent manager. One day I had a visit from an OCS Manager, whose name I will not disclose....yet, and his exact words to me were "I'm the one they send in to do all the dirty work and I have to tell you that you have to go.......now; today. If you don't then we can make it very difficult for you". I suggested that if my work was not up to speed then he should dismiss me but he said he can't do that because they did not have good reason and it was the client that wanted me out. Cut a long story short; I resigned my post and joined the legions of unemployed. So if you are thinking of joining this organisation my strong suggestion would be to keep a log of all decisions made, who said what and when because they will bury you without a second thought. Better still look for an alternative employer. – less
Helpdesk Administrator (Former Employee), London, ENG – June 16, 2014
Each day was different to the previous one which made it very pleasant to go to work. I felt welcome and part of the team straight away. Everybody was happy to pull up their sleeves to get the job done. Lovely experience.
trinity kitchens (Former Employee), leeds – June 10, 2014
Cons: not good
I've been there for 4 years and all I got was stress bulled I reported it and it was swept under the table and now I've got a new job the money that I worked hard for the last week's I was there they have took most of it saying I owe them just theft all because I took holidays in April witch they authorized
Ambi Lift Driver (Former Employee), manchester airport – May 15, 2014
Pros: outdoor, no two days the same, great environment
Cons: summer peak period can be long and tiring
no two days the same, controllers would assign us jobs. It was down to us to decide which job to be completed first or decide how best to carry out the jobs so that airlines can leave on time.
We'd pick up passengers from the terminal and transport them to the aircraft and vice versa. The vehicle we driver were Class 2 vehicles, we'd drive on apron – more... roads sharing the same space with other vehicles and planes.
Once at the plane we'll get vehicle into position and raise the body the vehicle up to the plan door.
The hardest part the job is to be alert and be aware surrounding, since we'd be crossing live taxiways with planes criss crossing us all the time.
We worked as a team, even more so with other companies within the airport as we fight for the same place around planes. We all have a job to do and try our best to get job done so plane leaves on time so we help out and agree best way to stay out each others way or how best to share the same space. – less