AUTOCAD and Ms Office suite knowledge required The customers communicate with an Architectural Sales Support Representative to request orders, quotations, lead times, technical information, references and samples by fax, telephone, or email. The Architectural Sales Support Representative is responsible for ensuring the customers receive the appropriate services and for building quotations on standard products, write orders, communicate pertinent information on them to customers. An Architectural Sales Support Representative handles the project execution actions and overall coordination between Sales department and Logistic/Purchasing department.