Debt Counselor
OCCA Consumer Debt Relief - Brampton, ON

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Salary : Please submit your salary expectations along with your resume and cover letter.

Terms of Employment : Full-Time, Salary

Anticipated Start Date : To Be Determined

Languages : Proficiency in English

Job Description :

  • Complete financial assessments for consumers in debt
  • Return Client Calls
  • Follow-up with clients to offer further assistance
  • Review and suggest amendments to budgets to improve cash flow and reduce expenses
  • Educate consumers of their rights
  • Formulate a strategy to resolve debt problems
  • Complete tasks as required by management

Required Competencies :

  • Professional phone etiquette
  • Strong people skills and ability to communicate effectively both orally and written
  • Ability to empathize with consumers’ situations
  • Active listening skills
  • Ability to work in a fast paced environment
  • A winning attitude
  • Passion and drive for personal and professional success
  • Strong ability to adapt to change quickly
  • Ability to work independently with minimal supervision
  • Initiative to problem solve independently
  • Self-motivated with the drive to constantly improve
  • Strong attention to detail
  • Ability to prioritize tasks
  • Ability to analyze personal finances
  • Experience or (in)formal education in credit, collections, sales, financial planning or customer service is an asset but not required

Other Information: OCCA Consumer Debt Relief offers debt relief programs to consumers. We’re looking to add debt counselors to our team who possesses a great attitude, superior customer service skills, flexibility, reliability, & multi tasking which are required in our fast-paced environment.

Only those candidates selected for an interview will be contacted.