Pros: the love of technology
Cons: after buying suse linux, they started down a marketing path and sold out
The future of Novell technologies is unknown. With the sale of IP information to a consortium in 2010, it's still not clear what Novell technology is owned or marketable.
The hardest part of the job was also fun, the perpetual learning of new technologies. Protocols, security, identity, workflow, operating systems and more. Not a boring day went by.