lots of independence
Customer Service Engineer (Contract), Canada - November 21, 2013
A great job if you like to work independently where most clients appreciate your help. Some clients are very good to work with as they really appreciate your input and want to get things done ASAP. Other clients have obviously no supervision, accountability or expectations of the people you are supposed to work with and help. Which can be frustrating and tiresome. Very little help from head office on major problems even when the fix is known product keeps getting shipped with the errors.