Medical Office Assistant / Manager
Northern Midwifery Care - Prince George, BC

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MOA/Office Manager for Midwife Clinic end of January start date

NMC is in need of an experienced and dynamic part time Office Manager/MOA.

The successful applicant will work with two midwives and their clients to support the individuals we serve through excellent communication and a “how can we assist you” approach to service and will be responsible for the day-to-day administration of the clinic. We are a a busy office where no two days are the same. We are looking for an efficient, resourceful administrator who approaches encounters calmly and respectfully, and who enjoys working in the presence of multiple demands.

Minimal requirements:
=MOA certificate or diploma or significant experience as an MOA
-computer literate and technology savvy
-familiar with practitioner billing

Salary: To be discussed based on applicant’s experience

Please include in your cover letter your client service philosophy, why this position is a good fit for you and why you’d be a good fit with us.
Please do not phone. We thank all applicants for their interest; however, only shortlisted applicants will be contacted.

Key Responsibilities

Administration and Office Management
Coordinating client care including greeting clients, answering the phone, booking appointments, written correspondence, and ensuring clients are seen in a timely manner
Work with the clinicians to maintain and develop processes and procedures for smooth operation of the clinic
Maintaining, and building on, our strong reputation for positive relationships with clients, practitioners, suppliers and others
Generating data and other reports and records, as required

. Systems Management

Electronic client scheduling and bookings
Maintaining information management systems (manual and computerized)
Reviewing mail (post, fax and e-mail) and answering correspondence
Phone and clinic reception
Preparing clinic rooms
Establishing and maintaining lists of suppliers
Managing electronic lending library and developing systems to ensure resources are returned

Record Keeping

I * Current client charts: chart set-up, dismantling and archiving, copies to hospital or other agencies
Maintaining an up-to-date list of clients and client contacts
Scanning and coordinating the flow of electronic and paper client results to the appropriate clinician
Archiving charts and ensuring safe storage, in keeping with regulatory colleges’ and Privacy Act requirements
Coordinate client surveys

Financial Management
Basic bookkeeping
Liaison with the bank, the bookkeeper and accountant, as necessary
Reporting per MSP guidelines and maintaining complete records regarding client billings
Cheque writing and payroll