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Nordstrom
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1,615 reviews

Nordstrom Employer Reviews

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Retail sales acheiver and customer sevice oriented
Manager (Former Employee), California, Arizona USAJuly 8, 2014
Pros: golden rule applied to the employees
Cons: far from home
Sales, Customer service. Solution oriented, merchandising, scheduling, hiring, training and development, shrinkage. Perfectly Bilingual French and English with 18 years experience in retail. Great communications skills, also a great listener. Flexible, organized, detailed oriented
Reliable, team player/ leader , self disciplined. Achieve and exceed – more... goals. Proficient at
MS Office, Word, Outlook ADP payroll and Yardi management. Work with UPT/DPT
Evaluate employees performance, Ensure company standards are followed Reports and paperwork done in a timely matter. Loss prevention and inventory controls. Organize stockroom to standard and above and behond.
Work with little outside direction, driven, self motivated with a positive attitude..
Manage with creativity and style in very high level of customer service with 128 employees
Understanding and coaching the steps and the procedures in order to exceed in retail selling.
Keeping up to date with the latest on the market, as well as what the competition offers.
Budgeting. Adhering to policies and procedures. Reliable/dependable, work on a flexible schedule.
A keen business sense and have excellent negotiation skills. Organ I am proactive in solving problems and have an entrepreneurial spirit. – less
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Fun and stressfree environment
Salesperson (Current Employee), Troy, MIMarch 5, 2014
Love this place! Employees always score great deals and my co-workers are awesome!
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Sales Associate
Sales Associate (Former Employee), montclairOctober 10, 2013
Great company must be self motivated to make a good living. work off commission and you must make your sales goals to make a decent living.
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it is definetly an exciting place to meet wonderful people
taylor semstress (Current Employee), Warwick, QCApril 24, 2013
Pros: i love the fact that customers come back and ask for me by name
Cons: distance between work and home is long for me
open tailor shop and prepare garment to be altered,learned that pleasing customers is very important factor,management is dynamic .People I work with are really fun .The distance between work and home is far and we get these wonderful discounts on designer clothes.
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stressful but fun
Sales Associate (Former Employee), Oak Brook, ILJuly 22, 2014
Pros: fast pace enviroment not a lot of busy work
Cons: returns
Lots of work to up sell with low security you wont get returns. Competing with your own team as well as the other departments can be tiring. I loved my department so work usually wet by fast but its hard to be as cut throat as you need to be to make the good money when you like the girls youre working with.
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typical day
Manager (Current Employee), Houston, TXJuly 22, 2014
Pros: hour lunch breaks
Cons: commission returns
provide great customer service everyday. E-bar downstairs to coffee is a must everyday. Customers are nice for the most part.
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Great place to work
Switchboard Operator (Former Employee), Spokane, WAJuly 22, 2014
Pros: the people
Felt like family here. worked the switchboard and loved it.
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fast paced
Assistant Manager Cosmetics (Current Employee), Newark, DEJuly 21, 2014
Pros: an upbeat fast paced place to work
Cons: balancing personal time with work
I've learned style flexing when dealing with employees. I've learned the back end of retail and merchandising as well as visual.
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great company
Inventory Control Specialist (Current Employee), charlotte, NCJuly 19, 2014
A inventory specalist is a very productive job, but with great management and teamwork our goals are met
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Great place to grow professionally and financially
SALES REPRESENTATIVE (Former Employee), Palo Alto, CAJuly 19, 2014
Pros: great pay and future opportunities
Cons: the customer is always right even when they are wrong
I was a sales person for the Women's Shoes department. This department was quite challenging because salary was based on commission and competition was high amongst fellow sales people. Nordstrom taught me how to think, reason and communicate quickly and efficiently. The downside was that it was retail sales so the stress level was high during sales – more... events and holidays. Sometimes customers were mean and rude without reason. Fellow employees would also steal your sale which resulted in a loss of trust with your coworkers. – less
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Great Company with fun perks and great opportunities
Financial Planner (Former Employee), Seattle, WAJuly 19, 2014
Pros: clothing discount, fair compensation, and opportunities for growth.
Cons: there are some roadblocks if you are interested in buying that are hard to work around.
The company is good about keeping employees excited about the company direction and success. It is not unusual for quarterly business meetings to include a recap of the quarter's success with some sort of fun video or slideshow presentation that keeps the audience engaged and intrigued, especially in marketing.
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Interesting work environment with long days and opportunities for advancement
Sales Associate (Current Employee), Short Hills, NJJuly 19, 2014
Pros: discount, opportunities for advancement, work incentives ex. meal or coffee card
Cons: return rate of clothing, commission based sales.
A typical day at Nordstrom would consist of opening/closing of the registers at the beginning of the day and throughout the day I would assist clients or potential clients that require service. During my two years of commitment at Nordstrom I learned how to juggle multiple clients at once, be a customer service representative, meet and exceed goals – more... that were expected of me by management, as well learning how to be a team leader or product specialist.The hardest and the most enjoyable part of my job is dealing with the clients. – less
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Excellent environment for fashion and great customer service tips
Sales Associate (Current Employee), Atlanta, GAJuly 19, 2014
Pros: healthcare, customer service skills, gain experience
Typically I would come to work with a goal and I would do my best to fulfill the selling goal. I have learned to maintain customer relationships and pull clothing based on customer fashion sense. I have learned how to maintain my own business within the company's business. My co-workers has helped me develop team skills. The hardest part about my job – more... is facing the unknown. You never really know what your day will be like. The unknown is also what makes my job enjoyable. – less
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Selling merchandise
Sales Associate (Current Employee), Las Vegas, NVJuly 19, 2014
•Greet customers and ascertain what each customer wants or needs.
•Describe merchandise and explain use, operation, and care of merchandise to customers.
•Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
•Compute sales prices, total purchases and receive and process cash or credit payment.
•Answer questions – more... regarding the store and its merchandise.
•Prepare sales slips or sales contracts.
•Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
•Maintain records related to sales.
•Demonstrate use or operation of merchandise.
•Place special orders or call other stores to find desired items. – less
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Clean & Clutter Free
Kids Lead (Current Employee), San Francisco, CAJuly 18, 2014
Pros: great deals on high priced items
Cons: advancement in promotion
As a day within Nordstrom Rack, fast pace yet good daily thinking job.

Keeps you on your toes about anything pertaining to keeping the customer satisfied.

Management are from all kinds of backgrounds in retail. Most are successful in promoting their future leaders.

Co-workers are traveling 45mins to 1hr to get to work. Thats dedication!

Hardest – more... part about my job is NOTHING!

Most enjoyable part is seeing my clients happy and returning. – less
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Loved the customer service that Nordstrom provides to customers
Department Manager/Sales/Assistant Manager/Cashier (Former Employee), Las Vegas, NVJuly 18, 2014
Pros: amazing co-workers, everyone is friendly and upbeat, the items sold at this retailer are amazing. i loved when we had sales
Cons: when you are a sales associate and are not making your goals, their are consequences as well as in management, if you are not making your department goals, you are more likely to get demoted.
I started off working as a cashier, after a couple of months I moved up to sales in women's shoes. I then was promoted to Assistant Manager in the BP Shoe department. After all that hard work, I was then promoted to Kid's Shoe's Department Manager. Once again I proved to them I was an amazing Manager and was promoted to a bigger department to run in – more... BP Shoes as Department Manager. I then decided to step down out of the Management role and become a sales person again, but in the Lingerie department. – less
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Commission Based
Sales Associate (Former Employee), Columbia, MDJuly 18, 2014
With Nordstrom return policy being commission based hurts your sales per hour.
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Working in Retail
Sales Associate (Former Employee), Houston, TXJuly 18, 2014
Pros: having selling contests and special events
Cons: standing all day long
Start off making sure department was in order.
New computer skills using cash register as a computer.
learned how to order merchandise for customers in other cities and states.
The hardest part of job was standing all day.
Most enjoyable was meeting different people daily.
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Professional yet fun workplace at Kidsworld
SALES ASSOCIATE (Current Employee), Santa Barbara, CAJuly 17, 2014
Pros: great relationships, long breaks, commission pay, and having fun with families yet still being professional
Cons: commission pay, benefits
A typical day at Nordstrom is coming into work not knowing what the day will be like, especially working in the Kidswear Department. Everyday we do a new floor set for the new inventory that has come in as well as organize our floor and make sure the items are organized to the importance for the customer. Most importantly everyday I contact customers/clients – more... and follow up with them for multiple reasons: order satisfaction, alterations, shopping experience, and appointments to come in and shop. Nordstrom emphasizes the importance on customer service and everyday I make sure I give my best service.Working at Nordstrom I learned how to separate work and personal life. Nordstrom is a full time job so being present everyday I learned to not take work home with me and to end each day knowing I did my best and the next day will be better. Also, I learned more about patience. Customers at Nordstrom expect a lot from employees and sometimes it was hard to stay patient but keeping the professionalism and calmness makes a difference in the customer experience. Lastly, I learned to adapt to change well. Nordstrom went through the biggest change and decreased the number of managers and that changed the way work flowed everyday. I was able to adapt to manager changes, staff changes,and schedule changes. I learned that you never know how the day will go so have an open mind and be ready to adapt. Management at Nordstrom is very structured. I appreciate Nordstrom for this. I have a great relationship with my managers. Management is very organized, encouraging, and pushes their employees to be the best everyday. My co-workers are my team. The Kidswear Department is a group of fun yet professional employees that have fun with the family and kids as they shop. The team has learned how to best work together and communicate with each other. The hardest part of the job is remembering that work is just work and at the end of the day I did my best. It is easy to take work home with me but after working for Nordstrom for this period of time I have learned that once I clocked out work is over. The most enjoyable part of the job is coming into work to the most fun department. Working with kids is my long term goal as a Physician Assistant and everyday I get to be with family and kids and make their experience enjoyable. – less
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Lots of fun
Sales (Former Employee), Bethesda, MDJuly 16, 2014
Pros: small rewards
Cons: pointless hours
Its a great starting job for experience, but get out within a year if you are not planning on making a career out of it.
The manager of your section will change the experience. The first manager I had was amazing! When my first manager left and the new one took her spot, my job was essentially gone. Once new management came, my hours were cut from 28 – more... a week to less then 10. The manager makes the job. – less

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