My perspective of this job
Retention agent (Former Employee) – Kitchener, ON – April 14, 2016
It was a place where there is continuous learning and training. That make your job more pleasant since you are able to help customers in all their concerns, keeping always company policies and business requirements.
There is almost no contact with others co-workers. This is a very individual job. Occasionally there are meetings with your manager and members of his team, but most of the time you are taking care of customers.
I enjoyed my job because I have found that I am a very cooperative and altruistic person, always ready to inform, help, and contribute. I have helped refugees and other people in need.