Field Support Representative-Data Entry
Nordia 3.3134 reviews - Kitchener, ON

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Posting date: June 11th Number of positions to fill: 12
Position: Date Entry Reference number:
Department: Operations – Bell TV Status: Part-time
Location: Kitchener Weekly hours: 20-30
Salary: $11.50 + bonus Educational level required: Secondary

Position description:
The D2D Order Data Clerks are responsible for placing new orders for Bell Customers received through phone calls made by Field D2D Sales Reps.

They assist the Sales Reps on various subjects, entering order details and, if needed, redirecting phone calls to the appropriate departments

They will be responsible for updating customer's order and following established procedures.

They will ensure a high quality service level in accordance with established processes and procedures.

Applicant must be available to work late afternoons, evenings and weekends. No morning shifts will be available.

Hours of Operation: Monday to Friday, 10am-10pm. Saturday 10am-9:30pm. Sunday 10am-7pm.


  • High school Diploma
  • Typing Speed: 25 words/minute
  • Ability to accurately transcribe data
  • Customer oriented
  • Good interpersonal communication skills
  • Results and sales oriented
  • Apply procedures rigorously
  • Working knowledge of Microsoft Office applications Excel, Word, Outlook and Internet

Training to start on Monday June 23rd 2014

All interested candidates please apply at, no later than Wednesday, June 18th 2014.

About this company
3.3134 reviews
Nordia is the fastest growing provider of customer service solutions in Canada and has been an industry leader in the telecommunications...