Customer Service Sales Representative
Nordia - Orillia, ON

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Since 1999, Nordia has established itself as one of Canada’s leading customer service companies. Nordia is an inbound call center that handles over 100 million customer contacts per year with 7 call centres across Canada.

Essential Responsibilities-
As a Customer Service/Sales Representative, you will handle inbound customer service support calls anywhere from Bell Home Phone to Bell’s newest Fibe Technology. You will provide consistent, superior service to customers by utilizing all available tools and resources.
Qualifications:

  • Excellent, proven customer service skills
  • A passion for selling
  • High school diploma or equivalent
  • Clear criminal record
  • Dynamic interpersonal and communication skills
  • Demonstrated computer skills
  • Experience with MS Office and web-based applications
  • Proficiency in problem solving, decision-making and multi-tasking

Compensation:

Nordia offers all eligible employees a comprehensive benefits package including:

  • Starting salary: $13,50/hr (including Bell Premium)
  • Additional incentive plans between 5-7% of salary
  • Weekend premiums
  • Competitive benefits: RRSP, Comprehensive insurance (Health, Dental and Life Insurance)
  • Full time permanent employment, full shifts, scheduling provided every 2 weeks in advance; part time also available but you must be able to do full time training
  • An excellent work environment with opportunity for growth, development and internal promotion
  • 35% Bell discount on all services
  • Not currently hiring for summer positions

Apply on the Nordia website

Hiring for September 8, 2014

Hours of Operation – We are OPEN 7 days a week from 8AM – Midnight

Apply online: http://www.nordia.ca/en

A client focused philosophy
A quick response to opportunities
A concentration on extraordinary goals
A professional entrepreneurial environment
Respect and integrity


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