Customer Service/Sales Representative
Nordia - Orillia, ON

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Since 1999, Nordia has established itself as one of Canada’s leading customer service companies. Nordia is an inbound call center that handles over 100 million customer contacts per year with 7 call centres across Canada.

Essential Responsibilities-
As a Customer Service Representative, you will handle inbound customer service support calls anywhere from Bell Home Phone to Bell’s newest Fibe Technology. You will provide consistent, superior service to customers by utilizing all available tools and resources.

Qualifications–
Excellent, proven customer service skills
Passion for selling
High school diploma or equivalent
Clear criminal record
Dynamic interpersonal and communication skills
Demonstrated computer skills
Experience with MS Office and web-based applications
Proficiency in problem solving, decision-making and multi-tasking

Compensation–
Nordia offers all eligible employees a comprehensive benefits package including:

  • Starting salary: $13,50/hr
  • Additional incentive bonus between 5-7% of salary
  • Weekend premiums
  • Competitive benefits: RRSP, Comprehensive insurance (Health, Dental and Life Insurance)
  • Full time permanent employment, full shifts, scheduling provided every 2 weeks in advance
  • An excellent work environment with opportunity for growth, development and internal promotion
  • Not currently hiring for summer positions

Hiring for May 2014
Hours of Operation – We are OPEN 7 days a week from 8AM – Midnight
Apply online: http://www.nordiajobs.ca/en

A client focused philosophy
A quick response to opportunities
A concentration on extraordinary goals
A professional entrepreneurial environment
Respect and integrity


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