Office Administrator
NORAC Systems International - Saskatoon, SK

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NORAC Systems International Inc. is a Saskatoon-based manufacturer with a proven record in international markets; specializing in design, development, production and marketing of control systems for the Agriculture Industry.
A challenging opportunity exists for a motivated individual to assume the position of:

Office Administrator

The Office Administrator will report to the Customer Support Manager and will be the first point of contact for customers phoning or visiting NORAC. This position will manage a number of NORAC’s administrative functions and will be a vital support to the sales, service, and engineering departments.

Principal Duties and Responsibilities:

  • Answer incoming phone calls handle them or direct them to the correct person within NORAC.
  • Manage NORAC’s phone system and call recording software.
  • Manage NORAC’s mobile phone contracts and be the first point of contact for employees with mobile phone questions.
  • Act as the administrator of Salesforce, NORAC’s CRM program.
  • Complete expense reports for Sales and Engineering personnel
  • Organize domestic and international travel for Sales and Engineering personnel including booking flights, hotels, etc.
  • Complete monthly sales reports and distribute to the appropriate staff in a timely manner.
  • Prepare forms and/or reports as requested.
  • Assist with service-related processes including warranty claims and RMAs from Canadian and international customers.
  • Provide back up support for Sales and Service staff on customer-related issues when they are out of the office.
  • Conduct company-initiated survey calls for the Customer Satisfaction Program as time permits.
  • Complete other duties as required.

Required Knowledge, Skill & Abilities:

  • Superior time management and multitasking skills
  • Ability to prioritize tasks
  • Knowledge of Microsoft Office including spreadsheets and database design
  • Strong interpersonal skills
  • Attention to detail

Education and Experience:

  • Post-secondary education in office administration or a related field
  • 3 to 5 years of related experience

To apply for this job, please send your resume, together with a cover letter to:

Kathryn Newstead
Human Resources
Fax: 306-664-6664

No phone calls, please.