Career Information Specialist
Non Profit - Edmonton, AB

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Are you looking for a rewarding career in the Human Services field? Are you customer service oriented and have excellent interpersonal skills?

We have a great full-time opportunity with our Non- Profit Organization.


  • Welcoming, registering and referring client needs
  • Providing information and direction to clients regarding resources, and how to use them including: computer access and MS Office Applications.
  • Responding to client inquiries and providing assistance or referral to Career Specialist
  • Maintain and coordinate website, Micro-site, Social Media, Job Boards and workshop schedules.
  • Research, obtain, and recommend appropriate resources.
  • Maintain a library of current job postings
  • Maintain workshop registrations
  • Provide back-up relief to reception desk for lunch breaks, bathroom breaks, and short term medical appointments
  • Conduct tours as required.

Core Competencies/ Knowledge, Skills and Abilities

  • Demonstrate respect for and understanding of individuals that are in transition
  • Organize work activities by setting priorities and managing time to ensure completion of tasks
  • Coordinate work with that of other employees
  • Demonstrate initiative and flexibility by moving between tasks or work functions to ensure optimum service to the clients
  • Demonstrate confidence in dealing with clients
  • Attention to detail
  • File, Manage, and track records of clients
  • Enter, locate and retrieve required data using specialized computer programs
  • Apply correct general office procedures
  • Take telephone messages from members of the public
  • Compose letters, memos, emails, and other documents as required
  • Apply rules of spelling, grammar and punctuation
  • Send and receive email messages with attachments
  • Demonstrate manual and computer information research capabilities
  • Work proficiently with Microsoft office computer software
  • Read and follow instructions, policies, and other information unique to the organization
  • Demonstrate a professional attitude, appearance, and conduct at all times
  • Ability to adapt to changes in work environment, job functions or routine
  • Knowledge on how to apply FOIP legislative requirements in all interactions and communications
  • Other related duties as required


  • Graduation from Grade 12 supplemented by office business courses
  • Related experience
  • Successfully pass a criminal record check

Monday to Friday- Day Shift-Salary Wages- DOE
Please forward Resume and Cover Letter
No phone calls please.