Contractor (Current Employee) – Ottawa, ON – 27 September 2017
Huge corporate mogul, no different from all. After 17 years working from Alcatel to Alcatel-Lucent to Nokia I've felt like the ball in a tennis match. There is so much process; Project Managers act very subjectively and pretty much for their own gain in the corp. ladder. Otherwise the old Alcatel France management was more of a team ridden enterprise. Extremely innovative and technological. Nowadays just bland and tasteless. Sorry
Manager - Information Security (Current Employee) – Gurugram, India – 15 September 2017
Presently working with Nokia India, its a dream company to work with, excellent job work and life balance. Good salary payer as per the market standard. Great job culture, managers provide chance to demonstrate and proof your technical ability, so ones can grab good opportunities.Vision of management is really positive, helps employees to work freely and support to take the right decisions. I have been working with Nokia for 7 years. Its really great time, i have learned a lot.
Service Solution Manager (Current Employee) – Delhi, ON – 7 June 2017
Nokia company is very productive and highly customer satisfaction with the provided solutions , recently launch SRAN solution is very effective and cost saving , learning and fun is full with this work place.
Network Support Engineer (Current Employee) – Ottawa, ON – 19 March 2017
Productive and good place to work at. I enjoy the work here and there are good opportunities for new comers. Luck to be in a team that has been very helpful and helped fostered a collaborative atmosphere!!
Senior Technical support Engineer (Former Employee) – Chengdu, China – 29 April 2016
1. Work is busy 2. From the work I could learn advance telecommunication knowledge 3.Manager respects everyone, give a lot of opportunity to me to travel and study in other sites 4.My co-works work together, support each other when everyone met technical issue in work 5.Nokia network management system is a huge system, nobody can know everything about it.We need support from other departments 6.Get appreciate from customer when solving the technical case
Sr. Customer Services Engineer (Current Employee) – Middle East Africa – 3 May 2015
As the name says, working with worlds leading telecommunication equipment and services provider is ever intriguing and challenging job. Helps keeping a good appetite for ever emerging new technology and the factor of challenge is continuous when it comes to handling customer relationships. From the initial pre-sales consultancy for internal stake-holders to customer meeting to gather expectations and lock scope of work for any new project. Then planning and implementation phases of the project execution. And lastly the satisfaction of successful delivery of agreed scope in any project within cost and time baselines. Lastly, even more challenging part of telecommunications services business, the post launch support for network called the CARE phase, which posts new challenges everyday, with new set of problems and customer situations to handle and keep the balance between own company limitations in innovation delivery as well as the right level of customer satisfaction provided to customer to keep them engaged and satisfied with the product and services provided by Nokia.
Challenging, Intriguing, Evolving technology, Customer Handling, First time right, customer focus, relationship management, solution design
Sometimes the work life balance gets disturbed with escalated issues.