Grocery Clerk (Former Employee) – Whitby, ON – 17 January 2018
La Rosa's No Frills is an ideal example of a typical grocery store. It's obviously not perfect, mind you, but that does not take away from all the good it has to offer. One thing you will learn in the grocery department is that there is no slack time, it is always a go-go-go situation. Typical days start with bakery and slowly shifts forward towards with the grocery stock. You will learn on a typical day that there will be some screw-ups on the warehouse end (and it isn't your fault no matter what management tells you). With that being said, not everyone has the best day and that is fine. What is not fine is people taking that frustration out on other employees. One thing I noticed before I voluntarily left was that this store was noticeably becoming understaffed. This was a good and bad thing to happen at any grocery store. Good because people were given more hours; bad because if someone called in sick, the store was screwed: stock isn't worked, departments are sometimes left to fend for itself or forgotten, and closing shift coworkers mostly slacked off. This was probably the hardest part of the job (1), knowing you cannot change someone's habits to your standards of work; and (2), any new workers were hard to break into the habit. This was a typical complaint among management and coworkers, the fact that all the original workers left, and we were left with new ones to try and fit into our original standards. This also fed into another downside to being there for so long, everyone's expectations of you are increased because you are competent. Workplace culture ismore... your typical place. Very friendly coworkers and staff. Customers are a 50/50 in terms of working with them. Most were well-behaved and did not bother you, a good bundle tended to be very rowdy. This is typical of any grocery store, however. If you haven't worked at a grocery store before, a couple things will stand out: (1), not a lot of customers can read no matter what you tell them; (2), customers, contrary to their belief, are hardly ever right; and (3), feel empathetic with cashiers because they usually get the brunt of all the criticism of this store. What I learned from No Frills was valuable customer service skills, work ethic and knowing you can do it, and team building. Regardless of what I think in the middle of my review, this place is great to start out. My advice is to show up for your shift on time, and do your work properly. If they see you don't care, they will treat you the same.less
Free food (sometimes), learning, work ethic, friendly staff.
Can be understaffed, long days, need some strength, warehouse screw-ups
Cashier/Override (Former Employee) – Toronto, ON – 2 October 2017
A typical day at work would be a great shift because you've got to learn new skills. Management was great to work with because they would help with with anything that you needed and answered any questions you had about your position.
Grocery Attendant (Former Employee) – Richmond Hill, ON – 15 September 2017
The management was terrible. It seemed as if no one knew what they were doing, and that most of the employees were never trained. The management was highly incompetent and had no clue what customer service was.