Nike runs in the way where the store is a team, the employees are the athletes and the managers are coaches. They tell you right at the beginning if you don't do well (get mentioned by customers on excellent service, etc.) then just as in a sport, you won't get as much playing time (hours). I believe this is sort of unfair as not everyone fills out the online surveys at home and even if you did a great job, they have no other way of seeing you're a good employee. They recently changed their policies where you can only pick up a shift if the shift is in your availability which also doesn't make sense to me because maybe someone doesn't have school a day they normally would and wanted to make some extra money. Nike is also very clique-y and has a high-school feel.