Project Consultant (Former Employee) – National Capital Region – 6 January 2018
AGB Nielsen is engaged in ratings evaluation in the Philippines, they sell ratings data to broadcasters and advertizers. In the office, i have only met 5 persons and was able to engage with the same for 6 months despite the multitude of their workforce. there seem to be a lack of dynamism and interaction within the company that restricts functions strictly on a needed basis only.
Research Interviewer (Current Employee) – Work from Home – 18 May 2016
It's easy work but the amount of reading in surveys lasting 30-45 minutes. Some are shorter but from my own experience, the majority of the surveys are very long. My first impression of Nielsen was great because of the work from home component; they pay you as agreed and offer benefits. When the honeymoon phase is over, it becomes so mundane and boring that I would prefer to work part time elsewhere.
It's easy work, $ / h is not bad and working at home is awesome. Great for anyone working 2 jobs.
Surveys with so much text to read and you have to read it verbatim, Supervisors seem to be young and inexperienced.
Research Interviewer (Former Employee) – Montreal, QC – 17 May 2016
The job is simple, you just read what is written on a computer screen in front of you, however is somewhat mind numbing and the incentives bonuses do not seem to follow the most beneficial or logical system. Easy environment to work in for a stable position. They fire you based on a merit system so there is rarely anything unexpected in terms of job security.
Take your breaks whenever you want
You stare at a screen reading the same thing over and over all day
Productive workplace with excellent management and teaches important soft-skills
Interviewer (Current Employee) – Montréal, QC – 29 April 2016
This job has taught and allowed me to practice important soft-skills such as professionalism and politeness when speaking and dealing to anyone over the phone while I'm representing our company. It has taught me patience and how to be flexible in dealing with a variety of situations and people over the phone and to understand their individual situations so as to achieve our goal while leaving the respondent feeling comfortable and happy to participate. There is also a lot to be learned from the variety of surveys conducted as each one can be on different and interesting topics. The management is very understanding of an employee's needs, being both lenient in certain situations but strict enough, especially if it affects the quality of the survey. They are also very motivating, engaging and friendly when answering questions or concerns an employee may have.
Call Centre Representative (Former Employee) – Montréal, QC – 12 February 2016
a typical day at work would be coming in at the time my shift starts and getting assigned to a seat as well as a project and any other details or instructions about it.
I learned how to deal with people, how to work with people and how to deal with angry people who picked up the phone. my co- workers were mostly people around my age going to school so it was nice being around a cool and collected environment. the hardest part of my job was the long hours and how they would usually try to make you work another hour. the other hard thing was dealing with angry people. Although, i did enjoy working there since it was in downtown and near where i live. i had friends who i talked too as well. it was fun because my co workers would turn the projects into games or competition
Survey Interviewer (Former Employee) – Ottawa, ON – 7 December 2015
If you're looking for work at home this job is the best job to have. It used to be a fast and convenient way to make money by sitting at home on the phone.
Personally I have worked for this company over the past four years and recently my experience with management made me leave. They're taking nit picking way too far on the morning shifts. Although being on the morning shifts means you have to be more professional it doesn't mean you have to be perfect.
I recently recommended a family member for this position and although he had top five productivity they fired him because of nit picking. This used to be a great job to make extra cash but now I wouldn't recommend anyone to work there.
An opportunistic company for individuals who are willing to make the commitment, take risk and failure to excel and succeed.
Vice President - National Field Operations (Former Employee) – Markham, ON – 8 June 2015
. There has never been a typical day at Nielsen, as VP of Operations which was the later part of my career I would review the status of the overnight ratings provide to the TV Networks, Agencies and Advertisers to ensure that the quality of the data met their standards. All anomalies where investigated. Managed staff, budgets, client and internal operational meetings.
. Given empowerment and the willingness to fail your way to success you can grow the business, but more importantly yourself.
. Management has been great and was always there to help those that wanted to help themselves.
. Over the years I have bonded with several co-workers and still remain in contact with them. The way I look at things is that I can always get along with anyone whether we agree to agree or disagree.
. The evolution in technology was for every changing and as part of my responsibility we had to monitor the viewing habits of all people and the technology they use to view television on.
. What I enjoyed was knowing that you were given a sample of the population the opportunity to provide them with the empowerment to tell the industry what was important and relevant to the TV viewing of Canadians.
From Data Specialist to Sr. Market Analyst (Former Employee) – Markham, ON – 29 May 2015
Fast paced environment but with excellent balance. Lots of room for advancement, they encourage you to get trained to advance in your career. Great management trust, multiple opportunities for experience.
Time passes by very slowly, supervisors are very mean, no hours if there's no projects, I'm very happy I terminated my employment with Nielsen. Payrolls are very bad, first paycheque comes in a month, you must work 2 weeks and you get your paycheque after 2 weeks. Only worked there because I needed money to pay off my student loans. I would never recommend this job to ANYONE.
Consultant (Current Employee) – Calgary – 1 April 2015
Good place to work, fun crew. Great variety of work. Got paid promptly. Competitive wages. Good clients. Good management. Everything that you need to do the job is available. Had a great Christmas party!!
Excellent knowledgeable management, great location
Client information support specialist (Current Employee) – Montréal, QC – 17 September 2014
There is a good balance between working hard, learning and having fun while you are working. As we work in the CPG industry it is very interesting to learn about the different categories in the Market. Hair care, deli-meat, Yogurt, Beer. There is always something to learn