Front Desk Agent
Niagara Falls Courtyard by Marriott - Niagara Falls, ON

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JOB DESCRIPTION: The successful candidate will be responsible for ensuring total guest satisfaction.

JOB DUTIES:

  • Maintain an inventory of vacancies, reservations and room assignments
  • Register arriving guests
  • Answer guest inquires
  • Present statements of charges to departing guests and receive payment.

QUALIFICATIONS:

  • Completion of high school
  • Pleasant and outgoing personality
  • Thorough knowledge of the hotel’s services and Niagara’s attractions
  • Excellent verbal and communication skills
  • Superior organizational skills

ADDITIONAL ASSETS:

  • Excellent working knowledge of PMS systems

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