Good pay, good people, bad management, bad customer service
Gaming employee (Former Employee) – Niagara Falls, ON – 19 October 2017
Great pay!, great Benifits!, great coworkers!, everything else below average, customer service is at an all time low because of poor employee morale, time off is plentiful but don’t expect to get the day off that you need unless you Booked it months in advance. Management spends more time looking for things to discipline you for than doing what their suppose to be doing. There are no leaders, only bully bosses. Massive turnover, they lose a person a day on average.
Look forward to working crazy shifts, weekends and holidays.dealing with guests from many different cultures, and being worked like a slave. Zero job security and no room for advancement or better shifts.
Had benefits if full time
No personal life outside of work.couldnt get time off.
Slot Technician (Former Employee) – Fallsview – 23 January 2017
Great place to work... Felt like i hit the jackpot when i started... Went through some rough personal issues and quit although they should have fired me for the days i missed... Would i work there again? ------> indeed !!! Have to love that hindsight
Atmosphere. Colleagues. Regulars. Pay. Benefits.
Sat and thought awhile.... Hard to think of any. Working steady mids, i recall thinking four 12hr shifts would have been nice. idk.
Cook (Current Employee) – Niagara Falls, ON – 30 June 2016
I like working in Niagara Casino. Relatively secured job. The division of labour is clear-cut, each one being charged with specific responsibilities. I do not need to worry about if someone will exploit my time, energy and money. I can always find specific associate who can solve my problem or hear my voice.
Good benefit for myself and family members.
Shifts are flexible if you are not a full-timer. It will take time to get full-time from contract or part-time. All depends on your seniority or business needs. As a part-timer for now, the variable shifts is a big challenge for me to balance my work and personal life. Good time management skill is very necessary.
As a multi-culture and 24 hrs running working environment. It's really important to have positive attitude and good communication skills, there's a lot to deal with customers and associates.
Benefit; secured working hours; relatively fair working environment
Variable shifts; hard to balance personal life; unpredictable issues due to large customer flow
Didn't work there very long, I only managed a few shifts before I came down with Bronchitis. The Supervisors were for the most part rude and demanded to know how Long I was planning to have Bronchitis...
Business Analyst (Current Employee) – Niagara Falls, ON – 12 November 2015
I've worked in two departments in Niagara Casinos, both department's associates been very friendly and welcoming. The executive team members are very friendly and down to earth. Can easily have a conversation with them without feeling too pressured.
Plan, control and direct the purchasing and inventory control activities
Procurement Specialist (Former Employee) – Niagara Falls, ON – 15 March 2015
Fast pace environment, prioritize projects, interview vendors, learn about new innovative products and services that can optimize year end results for the company. Issue purchase orders, RFPs, RFIs, RFQs on a daily basis. Execute contracts. Build & keep a good relationship with outside customers as well as internal customers. Being busy, the interaction with vendors & departments and the end result that I achieved gives me a great joy to know what I have successfully done my job.
responsible to source & procure products & services for a vast amount of departments
Manager, Corporate Planning & Operations Analysis (Current Employee) – Niagara Falls, ON – 28 August 2014
Niagara Casinos operates two resort style casinos in Niagara Falls, Ontario, Fallsview Casino Resort and Casino Niagara. In addition slot machines and table games the properties also feature several food and beverage outlets, entertainment, a hotel, and retail stores.
Casino Manager (Current Employee) – Niagara Falls, ON – 23 July 2014
I get up very early. Grab a timmies. Start on the floor . Say Good morning to everyone. First my counts , the chips ,cards, check the win loss, the staff, the players. The hardest dealing the people that loose. I still feel for them even after all these years. The most enjoyable part is the bonds that I have formed over the years.
Kitchen Worker (Former Employee) – Niagara Falls, ON – 14 March 2014
So, I got to work, we start pre-shift we get stationed. We worked 2 hours before we get a break 3 breaks in an 8 and half hour shift. Not to bad right? Well, that's pretty much where it ends. I worked in a kitchen, 'nuff said. Hot, and sweaty and gross, getting no respect from anyone and no one cared. My co-workers were great, except for most of my supervisors that is. Never helped, never taught the proper way to clean on mid-nights, and you always got in trouble for it! How fair is that?! The hardest thing most of all, was the lack of empathy for you, if you were dealing with buckets and no one would help you, even if you asked, you just got in trouble for being to slow. Like, I'm a hard worker, I wish I was Superman, but I wasn't, so I just got in trouble all the time.
Non-Gaming Cashier (Current Employee) – Niagara Falls, ON – 11 August 2013
The pros about this company are plentiful! Here are a few examples: -The people you work with are mostly very friendly and happy to be there. -The work you do doesn't easily stress you out, and you always have management or security to call if anything goes awry. -The benefits for full-time and part-time workers are great. -Always dealing with different patrons changes your day-to-day surrounding. -They offer free parking on-site during the week, a fitness centre, discounted meals, and a variety of discounts at lots of companies for just being an associate.
The only cons that I truly have are: -Fluctuating hours. Going from grave shift to swing shift a lot is hard on your body. -When you are hired as contract, it is very hard to get part-time employment. Not good for job security.
fitness centre, on-site parking, discounted meals.