• Responsible for setting up computer for new staff, helping out with
• Provide networking/desktop support and perform mainframe and account maintenance tasks. Earned commendations for teamwork, flexibility and work excellence in providing IT support to students and faculty. Resolved desktop, laptops, hardware and phone issues
• Responsible for printer maintenance, troubleshooting Panasonic fax machines.
Replacing toner cartridges, removed paper jams, replaced fusers, and paper trays
Repaired Cerner and Zebra bar-code printer.
• Installed, configured, and maintained the functionality of company desktop systems, together with the peripheral appendages and software.
• Kept in constant contact with vendors, to resolve problems as quickly and efficiently as possible
• Provided computer system support for both staff and customers.
Ran regular checks, tests, and tracking procedures to prevent or identify problems