Pros: benefits, discounts, free shoes, co-workers have been fun
Cons: favoritism without merit, disorganization in our division, high turnover rate
Not a horrible place to work but the retail division is a complete mess. No organization of who you should contact above you (aside from HR, etc.) The position was advertised to me differently than it was after I accepted, and I feel that I've wasted my time there. I've also experienced blunt favoritism in the workplace which I am really not a fan of. – more... Also you get emails constantly, very few of which somebody at the store level should have their hands on. I understand the retail division is fairly "new," but this company seriously needs to figure out how to run a business. Also, I feel like everyone I've dealt with in upper management has their own agenda of what "needs" to get done. The product received, in comparison to product requested for customers is often completely different- and nobody will give you a reason as to why they won't listen to your requests. It's a bit like a parent telling their child they can't do something "just because." That, and you'll ask a district manager a question- and rather than answering- they'll give you 8 or 9 email addresses to contact and send you on a wild goose chase.
For a company with a fantastic reputation for being a good place to work, and with a product as stellar as the one they sell... New Balance really needs to get their thinking caps on and hire some actually experienced upper management folks to get their act together. – less