NetSuite Employee Reviews

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No such thing as work/life balance
Project Manager, Professional Services (Current Employee) –  Austin, TXApril 18, 2016
NetSuite still has the feel of a startup even though it has not been one in quite some time. The lack of consistency even within the verticals is disheartening. They say that they offer "unlimited PTO" or vacation but you still have to meet your utilization numbers and that time you've taken off, be vacation or a medical LOA is counted against you because it is not accounted for in the calculation and makes it appear that you are not working enough. When my boss left the company, I sought out assistance as his approach was different from that of the PMO and his direction was what we were to follow. Asking for this help was used against me, stating that I did not understand my job duties and I was directed to use a website for additional information that is consistently inaccurate and in many areas obsolete. There is little clear sense of direction for this company and the turn-a-round numbers prove that.
Pros
Social events
Cons
Clear expectation that this is not a job with work/life balance
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Great place to retire
Software Engineer (Current Employee) –  San Mateo, CAApril 3, 2016
The engineering culture at NetSuite is incredibly antiquidated. That wouldn't be a problem, given how intelligent the engineering base is especially given the various bleeding-edge ERP companies that NetSuite has acquired over the years. However, for the sake of austerity, the company is adamantly against innovation. While the C-Suite flaunts catchy terminology like 'surging', 'seizing the hill', 'best-in-cloud' and 'owning the tranasction', that is all lost by middle management.

Middle management is amateur, often compared to trying to discipline a third-grader.

While there, I learned an incredibly deal about how ERP works. However, every lesson regarding how we could do better came with a disclaimer: middle management would never allow it.

Individual interations between peers are always pleasant, but as soon as 4 or more persons were meeting productive sank and stonewalling rose.

For a perk, I was given the opportunity to travel to Brno, Czech Republic twice.
Pros
Free softdrinks
Cons
Great place for careers to die
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Working at a fun tech company, in the Bay Area, that is growing fast
NetSuite Consultant (Current Employee) –  San Francisco, CAOctober 13, 2015
10.13.2015

After having done some Consulting work on the Netsuite platform, I am now ready to go back to a F/T, Assistant Controller or similar position.

A fast-paced environment, where people work hard and respect each other, yet have fun outside of their jobs. In this day and age of social media, a Social Office would be attractive to me.

My skills are particularly good in Accounting, ERP systems, managing and manipulating large sets of data and numbers, being organized with the details yet always keeping an eye on the bigger objectives of the job and the Company.
Pros
Short commute, friendly work place, ping pong table, lunches
Cons
Inflexible work hours and schedules, non-communicative workers
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Senior management misalignment
Director of Marketing (Former Employee) –  San Mateo, CADecember 20, 2015
Senior management was not aligned on goals and performance metrics. Use of internal products is an impediment to producing growth objectives.
Pros
free beverages
Cons
lack of teamwork
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Good company but too much politics to stayed with your job
IT Support Specialist (Current Employee) –  Austin, TXNovember 5, 2015
NetSuite is really good company and nice employees work around but when it comes to IT all you see is politics.

Mgmt doesn't see right things.
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Good compensation and benefits
Account Manager (Former Employee) –  PhilippinesOctober 5, 2015
We have a good working environment. We work independently and we are very well compensated. The commission structure is good.
Pros
Free meal every end of the month and during holliday
Cons
High quota
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Very nice environment and working place.
eCommerce Test Analyst (Former Employee) –  San Mateo, CADecember 9, 2014
I Created Test Plans, Test Cases, Test Scripts, Test Scenarios and Defect Reports, and attended Weekly status meetings, Walkthrough meetings, QA Meetings, and Bug Review Meetings
Performed Functional Testing, Regression testing, Smoke Testing and UAT testing. Written automation scripts for Regression test cases and executed using Soap UI and RestFul Services. All of my management and team members were co-operative and well communicate.
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Pay's well but company is on a self destruct course.
Professional Services Project Manager (Current Employee) –  San MateoAugust 25, 2013
This is a company where its go-go-go, bill as many hours as possible, as often as possible, charge the customer whatever you can, and always focus on making your numbers, its more important to bill a customer than to provide good service. Customers are routinely billed for items they do not need and the focus is on making your numbers by hook or crook. Rapid growth and unchecked focus on revenue over value is leading this company towards a harsh crash in the near term. While they continue to sign more new customers each year for the first time they are now loosing more current customers than new ones they signing up. Which means their overall customer base is starting to drop. The hope is that by increasing costs to the current customer base they will be able conceal these facts.

Company Culture is entirely focused on revenue and profit, employees who work 70+ hour weeks are lauded as examples to the other employees. The company will one day be a good text book example of what happens when a successful company changes and the sole focus is entirely based on the $ and not on building a good product or providing good service.
Pros
good pay for employees.
Cons
poor focus on customer service or value.
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Intensive Product Knowlegde
Customer Success Associate / Technical Support (Former Employee) –  Makati, PhilippinesMarch 14, 2014
• World’s #1 cloud-based business management suite for ERP/Financials, CRM, ecommerce and more.
• Named by Gartner as the world’s fastest-growing financial management vendor and winner of a prestigious 2011 CODiE award for Best Financial Management Solution, NetSuite is where business is going.
• Handles existing customers all over the globe for Netsuite OpenAir.
• Works alongside other talented, driven individuals to help fast-growing mid-size organizations and larger enterprises achieve business goals.
• Participates in retaining customers and facilitates customer growth through expanded use of features.
• Builds understanding of Business Software applications and solutions.
• Runs mission-critical operations without the high capital costs and inefficiency of antiquated client/server systems.
• Interfaces with customers of NetSuite Inc. and its subsidiaries and provide high quality application support, address business process questions and resolve technical support issues in an effective and timely manner.
• Leverage by working closely with customers and internal departments to find solutions via telephone calls, email responses or other electronic communication media.
• Interacts frequently with C-level executives, business owners, and/or end-users of the Company’s product and services.
• Practices strong problem-solving and analytical skills with thorough and keen on details to ensure quality of work.
• Provides necessary guidance to the team and serve as technical SME.
• Coordinates with client and onshore counterparts on status and any issues and pursue necessary resolution
  more... Implement necessary processes for project delivery.
• Experienced in design and implementation of integration and Data migration of NetSuite applications as a lead or senior developer.
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Pros
stock options
Cons
short in employee
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Overall rating

3.3
Based on 10 reviews
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Ratings by category

Work/Life Balance
2.7
Salary/Benefits
3.7
Job Security/Advancement
2.8
Management
2.7
Culture
3.0