Sales/Logistics Administrator (Former Employee), Uxbridge, Stockley Park – January 23, 2014
Whilst working here, although my salary increased, which I was grateful for during my employment and due to my age, support was non existant, no warmth amoung many professional colleagues, very competitive behavior in the office, while I understand that in sport, I cannot understand that in an office. As I am local to the office, where many people working – more... here are not, it was sad to see this type of conduct and it crushed my confidence during this time. I was made redundant from here around the age of 31 and I am still recovering from the bad experiences within this company. – less
• Extensive experience in administration and maintenance NetApp Storage arrays with all OS’es.
# Software Engineer (Former Employee), Iowa – February 13, 2014
• Administrative experience with NetApp and Sun storage with different flavors of Operating systems including VMware ESX 4.x, 5,0 & Microsoft Hypervisor • Thorough Understanding of SAN concepts, with proficient & strong san (FC & iSCSI) implementation skills using single/dual fabric(with multipathing) with VMware environment and other Operating systems – more... like Solaris, Linux, Windows, and HP-UX • Familiar with analyzing FC and iSCSI protocol behaviors using analyzer (FINISAR) and wire shark tools. • Extensive knowledge on Configuring and managing Veritas Volume Manager with Veritas Storage foundation suite 5.0 • Handful Knowledge on Tape Libraries L25, L180, L500 and Legato Networker module 7.0, 7.1(EBS) by creating volume pools and groups with Dedicated Storage Node (DSN) – less
Escalations Engineer (Current Employee), RTP, NC – November 12, 2013
Pros: education, campus, beer bash, benefits
Cons: management transparency and lack of clear communication
Working in technical support is an intense and highly educational experience. Very fast paced and multi-tasking rich environment. Exposure to a multitude of applications and environments around the world.
Senior Business Development Manager EMEA (Former Employee), Amsterdam, Netherlands – October 23, 2013
NetApp is all about achievement in a tailored environment surrounded by like minded professionals out to win. The company has gone to great lengths to foster an inviting and liberating environment, encouraging staff to find their own pathways and styles to succeed. The company has enormous self belief, and in turn the employees all respect one another – more... of insiders with skills and knowledge mutually needed to succeed. A manager may not be of higher skill than elsewhere, but in this framework, there is enough precedence and culture supporting a healthy team and individual development not bound by a manager. – less
Sales Development Representative (Former Employee), Research Triangle Park, NC – September 4, 2013
As an Inside Sales Representative in the NetApp's Sales function, you are responsible for supporting sales success by ensuring customers have the products, services, education and support to meet their technology and business needs. You will utilize your customer service and selling skills by building strong relationships with customers over the phone, – more... selling solutions, and keeping them apprised of new product and service introductions.
Essential Functions: The essential responsibilities of the Sales Representatives are to work directly over the telephone with customers to capture sales. First point of contact within the sales organization for existing customers when they call NetApp with product questions.
Find opportunities to expand within existing accounts through proactive outbound calling.
When speaking with customers, identify the need for, and provide a quote to the customer for:
Identify proper entitlements, uplifts and technical education needs.
Work with field sales on complex orders. Prepare weekly activity and forecast reports.
Strong verbal and written communications skills. Organized and able to follow department processes and work flow. Ability to work collaboratively with employees within department and across functions.
Aptitude for understanding how technology products and solutions solve business problems.
Ability to convey information clearly and analysis as needed to help customer make buying decisions.
Responsibility and Interaction: Responsibility: This individual will apply attained experiences and knowledge in solving routine problems using established policies and standard practices.
Interaction: This individual effectively works with internal personnel. Regular and detailed direction is provided to them by their manager on regular work; as well as on-going review of activities and priorities. – less
A technically challenging and energetic environment.
TECHNICAL SUPPORT ENGINEER and QUALITY TEAM (Current Employee), Orem, UT – August 6, 2013
Pros: free lunches once a month
A typical day includes reviewing aged cases for fellow engineers and working my own backlog of technical cases. While working cases, I research solutions and documentation for clients and relaying this information via phone and email.