NCR Employee Reviews

  • Job Work/Life Balance
  • Salary/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
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Service Call for Canada Post
Installation Technician (Current Employee), Toronto, ONOctober 21, 2015
Pros: Great environment, flexible working hours, great support team
Cons: On-call
Call is received from SCI where details regarding issue at Canada Post location are discussed and emailed.

Arriving on-site speak to manager/employees about issue called in, and call made to check in with support desk.

Machinery is diagnosed and as per instructions (depending on issue), procedure is followed to uninstall and solve issue with parts provided.

If issue not able to be directly solved, support desk will try aiding the situation, if can not be solved, the issue will be escalated to try better fixing problem.

When issue is resolved, call is made complete, time check out with support desk and service call is complete.
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Great Company to work for
Field Support Agent (Former Employee), Mississauga, ONOctober 1, 2015
Pros: Excellent pay
This company cares about its employees. I worked the later shift and they always made sure we were still a part of the events such a pot lucks and Christmas events. They were always training us and even offered a points system redeemable for cool items. This was a very fast paced job so it was never boring. I would go back to this company in a heartbeat.
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Work effectively with good process
Software Test Engineer (Former Employee), Waterloo, ONSeptember 7, 2015
The company is a traditional industry high tech company. It is good place.

The co-workers are nice and supportive. The company grew fast last year.
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Productive and fun enviroment
Technical Help Desk Supervisor (Current Employee), Mississauga, ONSeptember 2, 2015
Amazing company to work for, staff is great, I have been here for 9 years plus. The company is outsourced to a different country.
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Productive and cooperative co-workers
Network Staging Technician (Current Employee), TorontoAugust 2, 2015
Busy work environment.
Learning environment
Supportive Co-worker
Low payrate
Supportive Management
Mostly focus on customer services.
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Great environment, hard working people
Mechanical Design Co-op Student (Former Employee), Waterloo, ONFebruary 26, 2015
Pros: creative, hard working environment
Cons: can be too demanding for some people
Demanding environment, however they play hard too. There is a culture of creativity and support that is amazing to be a part of. Every Friday is some sort of treat - ice cream in the summer and cookies and hot chocolate in the winter. The people you are surrounded by are brilliant and extremely caring; everyone there will go out of their way to help another person. Your schedule is relatively flexible and they do their best to optimize your working environment.
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Great place
Bilingual Technical Support (Former Employee), MississaugaOctober 31, 2014
Great place and nice people ...but long hours overall it's ok to work there
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I do not wish to comment
HRIS Project Manager (Former Employee), Mississauga, ONFebruary 4, 2014
I formed great relationships with the people worked with. The work was very interesting.
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soccer player
Bilingual Financial Help Desk Analyst (Former Employee), Mississauga, ONApril 15, 2013
I liked the work place environment that was provided to me, I also liked the Professional attitude, the closeness (interpersonal communication between Managers and Employees).
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Own gym and support program for staff
Account Manager, NCR (Former Employee), Waterloo, ONFebruary 24, 2013
Pros: healthy work environment, mentally and professionally
Cons: factory closure and outsourcing
Working at NCR was from far the most positive and production environment.

The company promoted team players, input for improving any aspect of the factory and office.

I learned a lot of skills and they are promoting professional growth.
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Loved the people. We were like family as we together 24-7
Supervisor (Former Employee), Winnipeg, MBAugust 22, 2012
Pros: never boring, great people in the field and office
Cons: high turnover, could be stressful
Came in got overview. Found out where all the techs were and orgainized your calls in order of priority and location. And started taking calls. I took max 160 calls in a day. Average was 70.

Supervising was easier. Covered the dispatchers on breaks and did phone audits and received esculations from clients.

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Headquarters
3097 Satellite Blvd.
Duluth GA, United States 30096
Revenue
$5bn to $10bn (CAD)
Employees
10,000+
Industry
Links
NCR website