Customer Service Engineer (Former Employee), edmonton alberta – March 19, 2014
Pros: diverse work
Cons: family time
• Installed and serviced ATM and POS for major banks and large chain grocery stores. • Provide onsite service in a professional and timely manner as per customer requirements. • Working as part of NCR's installation team in Alberta, British Columbia, Toronto, Montreal, Manitoba and Saskatchewan. • Worked with NCR contractors servicing major retailers – more... in Edmonton and Northern Alberta. • Ability to gain client's trust by delivering services as promised with confidence. – less
Service Planner III (Current Employee), Cebu City, P07 – March 10, 2014
I have been with NCR Corporation for almost a year now and I love my job here and I have i big respect for the company. I have learned a lot of new things which help me grow as an employee. My only concern with the company is that career and growth is impossible to happen as far as my observation is concern.
Billing/Certification Specialist (Current Employee), Cebu, Philippines – June 27, 2013
Pros: with free unlimited coffee
Cons: working on a night shift
I have developed my independence at work since I am working with less supervision. Reached my targets and was able to create some process improvements to make the tasks given fast and easy.No issues with co-workers since during working hours we focus on our own projects/tasks and have a little chitchat during our breaks only. The hardest part would – more... be the schedule since it's a night shift but the good thing is we receive night premium. – less
This was one of the worst career moves ever! Think twice!!
Analyst (Former Employee), Duluth – July 28, 2014
Pros: initially i could work remotely...but this changed
Cons: see my review..
I accepted an offer in 2013 with this company. I ended up having to leave after 8 months before likely being forced out. But I was going to leave anyhow. My manager NEVER had time for me. Never spent a single hour training me for the role itself. I was thrown into the deep after barely a couple week's training at best, and expected to learn a complicated – more... business and work large deals with little or no ongoing guidance.
Management at this company is very snooty! Their heads appear to be in the clouds. Two months into the job my duties changed materially - with very little warning and NO say-so. The processes were the worst I have ever seen in my professional career. Though they required process improvements as a part of my role, my managers would not even so much as reply to my email, much less sit down and really listen to my concerns/ issues. The culture was not to my liking. Alot of showboating during meetings, grand-standing and throwing folks under the bus. Most people don't even speak! The Sales team will do most anything to get a deal done - including outright lie!!
All in all I found it to be a lacklustre work environment with a lot of politics and poor management from the top down. Few opportunities exist.Had to leave as my health was being impacted negatively. Life is much better since. – less
Support Specialist II (Former Employee), Alpharetta – July 21, 2014
Pros: free lunch on friday
Cons: everthing else
No knowledge base to learn the product. Currently changing the rules as they go. Unwillingness t listen to any ideas. Never had a team meeting. NCR Silver has been the worst job I ever had. I highly recommend no one works there. Management was the worst threatening people's jobs daily. A terrible environment for anyone.
Customer Engineer (Current Employee), Scottsdale, AZ – July 14, 2014
A few years ago, I would have said this was a great place to work. In 2011, everything changed. Upper management does not care about the technicians anymore. We're just numbers on a page. Morale is very low. Although a recent survey said 30% of us might leave for another company. Based on conversations, I'd say it's more like 70% or higher. No one is – more... happy on the job, and many are afraid to speak up. – less
Account Lead (Former Employee), Suwanee Georgia – July 14, 2014
Cons: short brake
Over all day to day work was very challenging due to customer last minute demands and short inventory. I learn a lot while working in NCR specially Lean concept. Management were accommodated. co-worker were helpful and team player. The hardest part of the job was Inventory shortage. The most enjoyable part of the job was it was fast pace work environment.
Customer Engineer (Former Employee), Landover, MD – July 8, 2014
Pros: team work, generous time off, hr dept., travel
Cons: really long hours
Loved this job, going to businesses everyday and talking and taking care of customer's needs really made my day. I learned all about the atm and technology industry working for NCR. Management was what you would expect from a qualified professionals but at times, they could be somewhat overbearing. Typical work days could wind up being anything but – more... with really long hours, long travel days and unsatisfied customers, but at the end of the day, I felt really good about the day I had. My co workers and I were a team, although we worked individually, we were always there for each other. – less