Pros: paid time off
Cons: management was ridiculous and played heavy favorites, too much unpleasantness to deal with for the pidly wage you recieved.
When I worked there, the typical day consisted of logging in, and getting yelled at for 8 hours on end, with strictly regulated breaks, and little to no floor support.
You were paid a small wage, yet they expected things out of you that no other employers would think to do.
The lied or misrepresented their pay bonuses.
The management was some of the – more... worst I've dealt with. Blatant favoritism was everywhere, from promotions to how they dealt with problems from personnel or call-situations. You could have a specific answer from your help resources on how to solve an issue, yet management would override how they saw fit, and you would still get any negative outcomes from their procedure against you.
They also had a history for trying to manipulate time systems, (for which there was a class-action lawsuit filed against them). They also were notoriously horrible at working with people when critical family or personal issues were going on (they wouldn't let an employee go home without terming him, even though his house was on fire and kid was in the hospital).
Hopefully they've changed with the advent of a new company taking over, with new management. – less