Service Agent (Former Employee) – Montréal, QC – 19 June 2017
not so enjoyable to work there. less work ethic and mismanagement. It was ok for a certain period of time. but work pressure and salary were not satisfactory. not much motivation to work at. but great place for starting a career indeed.
CSR (Current Employee) – Brantford – 10 February 2015
Great benefits package, with room for advancement and a good solid management team! Typical day at work includes assiting customer with the order inuires, updating there method of payments, arranging for refund and schedule deliveris. Co-workers are pleasant and always helpful. Enjoy my job very much
healthcare is not affordable, pay does not compare to the job function, breaks are too short for those that work 4 x 10's, you are wrote up for everything, you have to resolve your own computer issues, if not signed in on time and you are having computer issues then you get an infraction, no one listens to each other from management on down, 10 minutes per week of personal time off the phones for bathroom breaks
Walmart rewards mastercard agent (Former Employee) – Montreal – 13 December 2014
They permits this big companies to take call centre's to cheap Labour countries there by making the worker from here to be treated like slaves.Very ungrateful management.they will Never appreciate u! U may die trying to meet perfection for them but u are costly for them the poor Philippinos are cheaper Labour!
NCO&APAC MONTREAL CATASTROPHY (Former Employee) – Montreal – 11 December 2014
No fix hours.worked for walmart rewards mastercard campaign. Confused management who don't keep their promises.most supervisors don't understand the concepts and give out wrong Info to the agents.low salary and no benefits as promised in the end.Never appreciate agents.make u feel worthless. Manager knows nothing of what is expected and believes by firing agents then he is efficient. No fixed working schedules.most of the chairs at the job are broken.poor headsets.infact shame to nco who keeps exploiting it's workers . biggest part of the campaign is ran from the Philippines because of cheap slave Labour. No innovation no possibility of growth .bilingual agents too 11$per hour! Staff earn money agents earn crumbs!!Exploitation! !!!
I absolutely enjoy reaching out to people with new products and ideas.
Customer Financial Service (Current Employee) – Toronto, ON – 14 November 2014
Work in a fast-paced call center to initiate outbound calls to potential and existing customers. I work well as a part of a team, as well as on my own. It is important to be able to keep all the team members informed, as working together on many sales. It is an interesting environment, and I find it enjoyable and challenging. I am always so concerned about everything being done right and on time that I can get stuck in that mentality, Unfortunately, that’s not always possible.
customer service (Former Employee) – Hamilton, ON – 12 November 2014
Pretty relaxed place to work and the benefits started right away which was very nice. I had a month of training and a lot of help to get through it.
Typical call centre type work, answering calls, checking account information, adding plans too account and yah, selling which honestly was pretty easy. Just mention one promotion and you're done, Great environment for young people as 75 percent of employees under 25,
Technical Service Representative (Former Employee) – Surrey, BC – 6 October 2014
I worked with a variety of different people from different professional, and educational backgrounds. We learned how to effectively communicate with each other as well as our customers. I learned how to multi task efficiently and effectively. I also enhanced my teamwork skills and communication skills.
Fun to work at, but little to no advancement opportunity
Data Entry Clerk (Former Employee) – Montréal, QC – 23 September 2014
Tons of fun to work with likeminded students, but burger flipping gets old fast. Not to mention, no matter how hard you work, you still can't advance, and you're not compensated in any way for excelling and going beyond expectations.
I trained half of the staff that was present when I changed jobs and was never promoted or given a raise.
Great place to work, learned a lot about sales and computer preograms
Inbound Telesales Representative (Former Employee) – Sarnia, ON – 11 September 2014
A typical day at work was logging into all the different programs as well as phone. Then answering incoming calls and either transferring to correct Sprint departments or selling products and services to customer. I learned a lot about customer service as well as up selling products and different computer programs. Management was great, always there if you needed to ask any questions etc. Co workers we're all very friendly. Hardest part of the job was learning all of the different techniques to up selling accessories and products at first. The most enjoyable part of the job was all the experience and knowledge that I was able to gain from working there.