Collector and customer service
Collector and customer service (Former Employee) – Montréal, QC – September 7, 2012
◦Communicate with debtors by telephone and approved written correspondence to attempt to bring resolution to unpaid accounts.
◦Provide thorough, efficient, and accurate account updates on computer files for each call made or received.
◦Demonstrate effective skip tracing techniques by locating debtor contact information.
◦Counsel delinquent account debtors to assist in finding funds to meet debt obligations.
◦Knowledge, understanding, and compliance with all applicable Federal, Provincial, and Territorial laws and regulations that regulate the collection industry.
◦Knowledge, understanding, and compliance with NCO policies and procedures
all benfitis medical and social