Typical day at work was answering inbound calls regarding accounts, activations, closure, billing, complaints etc.
I have learned to multi-task, deal with irate customers, handle billing, learned more about credit/credit cards etc.
Management was not very good.
Co-workers were okay. There was a lot of drama at this work place.
The hardest part of the job were how most of the calls were from irate customers.
The most enjoyable part of the job was that I made a good friend from working there.
a lot of stress, no work/life balance.