Collector (Former Employee) – Montréal, QC – 10 May 2016
Dealing with pass due accounts and providing opportunity for clients to pay off debts in a convenient manner and time. Understanding how and why people fall back on payment and set up payment arrangement affordable to them.
Customer Service Representative (Former Employee) – Sarnia, ON – 27 April 2016
i liked the people that i worked with and the hours i am not really a phone person but over all i did like the job and would work in another job like it if i had too but i prefer customer service instead
Debt Collector (Former Employee) – Brantford, ON – 11 April 2016
Worked there for 2 months and it was the most miserable place I ever worked! Management was beyond unprofessional. They kept changing my shifts and expected me to inform other people of their shift change.
Working with and helping people resolve thier Debits
Collection Specialist (Former Employee) – Edmonton, AB – 3 April 2016
On the phone with people for 7 hours a day Patience Always willing to help you succeed and meet your target Fun and friendly Not able to help people resolve their situation for numerous reasons Working with other to help and resolve their debits
Customer Service Representative (Current Employee) – Brantford, ON – 29 September 2015
During a typical day at work I am responsible for taking calls and booking appointments for a variety of HVAC-related issues. We consider ourselves the front line staff for our customers who are experiencing equipment breakdowns, or who wish to simply discuss their accounts.
Occasionally, I act as a supervisor in the Customer Care department where we try our very best to resolve any customer issues with billing, or with services associated with their accounts.
Very good workplace. fixed work schedule, flexible management Jeans became allowed on week days. Ability to choose your convenient work schedule after couple of months. However, salary and bonus are too low for such job
fixed schedule from the 1st day and friendly management
Customer Service Representative (Former Employee) – Montreal – 11 August 2015
Unfortunately, this company do not deserve any stars at all. Management doesn't even know what they are doing and gives false promises to its employees. Worst of all, they give bonuses to the wrong employees who not deserve it. Salary is not as described, even lower than expected for a stressful position. Worst job experience ever.
collector (Former Employee) – yonge and Lawrence – 4 August 2015
The job taught me a lot about dealing with people, strengthening my interpersonal and communication skills. Collections tests your ability to deal with difficult people and situations. Cons When I started there, they were much more willing to cater to student schedules; that change a lot over a short span of time which was really inconvenient. Helpful