NCO Group Employee Review

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Productive Workplace
Inbound/Outbound collections Agent (Former Employee) –  Manila, Philippines19 February 2014
I always love working at NCO because I get to help and assist clients with their accounts. Everyday is a challenge since sometimes I encounter irate customers. Me and my co workers works as a team since we have to meet individual target as well as team target ( dollars collected ). The hardest part of the job is making sure that payment will be made in every call. The most enjoyable part of my job is I get help clients with their account.
Pros
Free lunches
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credit analize
Credit Analyst (Former Employee) –  MontrĂ©al, QC12 November 2017
working in credit card department as a analizer. working full of customer credit card and serve the as there needs. also check the score and increce there needs.
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Customer service
Customer Service Representative (Former Employee) –  Nanaimo, BC25 October 2017
While my time with this company was short, I built a strong rapport with the management and other team members. there is a great work atmosphere and people are generally kind
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Overall rating

3.4
Based on 1,754 reviews
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Ratings by category

Work/Life Balance
3.3
Salary/Benefits
3.1
Job Security/Advancement
3.0
Management
3.1
Culture
3.1