NCO Group Employee Review

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Productive Workplace
Inbound/Outbound collections Agent (Former Employee) –  Manila, Philippines19 February 2014
I always love working at NCO because I get to help and assist clients with their accounts. Everyday is a challenge since sometimes I encounter irate customers. Me and my co workers works as a team since we have to meet individual target as well as team target ( dollars collected ). The hardest part of the job is making sure that payment will be made in every call. The most enjoyable part of my job is I get help clients with their account.
Pros
Free lunches
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Terrible work enivorment
Collector (Former Employee) –  Brantford, ON29 January 2018
Poor Management, Aggressive management, abusive atomosphere. I have worked there 2 years and have to leave due to management. I have goal and make bonus every month but their strive on people who will be nice to them.
Pros
hour lunchs
Cons
everything
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NCO Financial Services
Collections Supervisor (Current Employee) –  Belleville, ON22 January 2018
Excellent company to work for

Management is understanding and takes concerns to heart

Great hours

Collections can be very demanding and definitely not for the week at heart.
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Overall rating

3.4
Based on 1,815 reviews
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3.3Work/Life Balance
3.1Salary/Benefits
3.0Job Security/Advancement
3.1Management
3.1Culture