NCI Information Systems Employee Reviews

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NCI
Desktop Support Technician II (Current Employee) –  Fort Benning, GAJuly 18, 2015
NCI underpays its employees. The insurance is very expensive with this company also. I would not recommend NCI to others especially through contracting work.
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Unwilling to work with a single mistake.
call tech (Former Employee) –  endicottJuly 8, 2015
after applying, being offered a job, start date, passing the drug test, they noticed a date seemed off on my background check. Instead of letting me fix this mistake, they instead denied employment.
Pros
Some of HR was nice
Cons
ignorant to employment and promissory laws.
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Would not recommend
Customer Service/Collections CSR (Former Employee) –  endicott nyJuly 6, 2015
Not a nice place to work . Very abusive to employees. It is a revolving door company.
Dead end Job. No sick days
sit for hours and must do everything in your 15 min break ie bathroom, mental health, snack, business or else you are penalized
Pros
free coffee and tea
Cons
sit for hours and most do everything in your 15 min break ie bathroom, mental health, snack, business or else you are penalized
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Terrible Contracting Company
IT Program Manager (Former Employee) –  Sierra Vista, AZJune 23, 2015
This company is based out of Washington D.C. and contracts it's services out to various military locations. They under bid the contracts and in-turn have to lay people off and under pay employees. No job security at all with this company.
Pros
It's a job, there were great local managers
Cons
Everything else.
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exelent
Post-Doctoral Fellow (Former Employee) –  BethesdaJune 18, 2015
the salary is above the average in dc have a chance to participate in many conferences, good administration and health insurance, many collaborations
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Would not recomend this place
call center rep (Former Employee) –  Endicott NYJune 11, 2015
This company constantly requested that reps make up time for days that the company gave us off, overly strict punishment for the smallest mistakes, required call time or less for phone calls which means you cant properly help customers when they call in but the company requires that you assist them to the fullest which means you'll be on the phone with a customer longer than they want you to be...also company has tried to take back money from its employees that was given to them from holiday pay.
Pros
fellow call center reps are nice people
Cons
many, including management and the company as a whole
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Good place to work
Customer Service (Former Employee) –  Binghamton, NYJune 5, 2015
The training program was very good and prepared you for working on the phones with customers. I really enjoyed my job as a customer service rep doing connections and disconnections for National Grid customers.
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Customer Oriented Company
Warehouse Manager (Current Employee) –  KuwaitMay 10, 2015
Excellent company to work for.Compensation and Benefits are top notch. Places employee and customer service first. Job culture allows interaction with customers and gives you the ability to resolve customer issues.
Pros
Employee Oriented
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Productive Place to work
Collector I- Collect (Current Employee) –  Vestal, NYApril 17, 2015
NCI is a good company to work for, Good People, And Helpful Co-Workers. management is understanding and willing to help. Dealing with the Debtors, Enjoy making the bonuses
Pros
PTO
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customer service
Assistant Program Manager (Current Employee) –  Fayetteville, NCApril 3, 2015
keeping up with changing software programs, technology changes
and maintaining excellent customer service skills. Continuous learning is essential to gaining and maintaining a competitive edge in this area. Training improves employee performance in quality, problem solving, attitude, ethics, motivation, leadership, and communication. customer-oriented business environment, "people
skills" are critical for personal and organizational success.
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NCI work
Collections Representative (Former Employee) –  Binghamton, NYApril 3, 2015
Working here is like your typical call center. Very busy. Easy to work here at this job. Call centers are not for me, hence why I left.
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Install and design engineer
Field Service Engineer (Former Employee) –  Montgomery, ALMarch 2, 2015
Performed upgrades to routers, switches, and other network equipment; Installed and designed network architecture; Great team environment with a great opportunity to learn
Pros
great learning experience; team environment
Cons
length of contract
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Too Far of a Drive
Territory Account Executive - California (Former Employee) –  Costa Mesa, CAFebruary 23, 2015
I liked the job, I was good at it, but the quality of my life suffered. I worked with Clients in the mulifamily industry.. selling advertising in print, internet and mobile advertising.
Pros
no weekends
Cons
drive
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do not like sitting all day
Customer Services Representative (Former Employee) –  Endicott, NYFebruary 20, 2015
As soon as you sit down you log onto the phone.
learned more computer skills.co-workers and management
were very nice.Hardest part of job was sitting all day I enjoy
being face to face with people and helping anyway I can.
Pros
talking to and helping people
Cons
sitting all day
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It is a job.
Customer Services Representative (Current Employee) –  Endicott, NYFebruary 16, 2015
The company defaults to the lowest common denominator. There is little room for advancement, and you are most often treated as a 6 year old. It is, however, a decently paying job that provides healthcare benefits. You are also able to be rehired provided you give two weeks notice before leaving and are not terminated.
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Not a career
Lead Functional Analyst (Current Employee) –  Washington DCFebruary 13, 2015
Work for NCI if you need income. Don't work for NCI if you are trying to expand your career as an experienced professional. If you are new to the career then this maybe a good start.
Pros
get paid on payday
Cons
little vision, management is inept.
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Great place to work
System Administrator / Senior Helpdesk Technician (Current Employee) –  Andrew air force baseFebruary 3, 2015
Easy going work place.
Great work force wonderful workers
No micro management
A lot of parking
Working day are easy going and enjoyable
Pros
away from the everyday traffic
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Solutions Architect
Principal Senior Enterprise Architect (Former Employee) –  Reston, VAFebruary 2, 2015
Authored Solutions Architecture and Configuration Management Solution for BRAC Facility
• Technical and Mechanical Infrastructure Services

Supported Defense Base Closure and Realignment (BRAC) technical and facilities engineering teams with evaluation of mechanical, construction and technical infrastructure components for the construction and relocation of Information Technology (IT) infrastructure services for DoD and Federal agencies. Managed IT information using various MS Tools and IBM Systems Architect to manage IT information.

Used SA tools such as Systems Architect, Visio and MS Office applications to capture and manage IT architecture and documentation artifacts. Provided IT Project Management, network management support, recommended project activities through the transition and transformation activities and recommended appropriate technical solutions to support the integration and implementation of various LAN/WAN enterprise services, mobile communication services, WebLogic, VoIP Services, Unified Communications, CISCO Automatic Call Distribution (ACD), Audio/Visual (A/V), Classified and Unclassified network structure, Enterprise Data Storage, Information technology (IA) security accreditation acceptance and Operational and Maintenance (O&M) services in support of the DoD Mark Center operations and sustainment. Additional responsibilities included working with business intelligence group that configured business rules for the integration of our service desk solution to streamline service request calls from the end users.

Conducted verification of Disaster Recovery
  more... and Business Continuity tools, process, safeguards and preventative plans to ensure reliability of applications, systems and information. Reviewed information management guidelines and requirements to ensure DR plan execute and operation sustainability during scheduled or unexpected events.  less
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Good research environment to work
Senior Postdoctoral Fellow (Former Employee) –  Frederick, MDJanuary 14, 2015
Worked at Frederick, MD branch. Nice working environment and provides shuttles to main campus in Bethesda, MD. Benefits are also good.
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Great environment
Helpdesk Manager and Operations Analyst (Former Employee) –  Washington, DCJanuary 6, 2015
Loved all of co workers and upper management. Great work environment. Con is wish they gave us money towards transportation or parking
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Overall rating

3.5
Based on 151 reviews
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Ratings by category

Work/Life Balance
3.5
Salary/Benefits
3.4
Job Security/Advancement
3.0
Management
3.2
Culture
3.3