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128 reviews

NCI Information Systems Employee Reviews

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Terrible Contracting Company
IT Program Manager (Former Employee), Sierra Vista, AZJune 23, 2015
Pros: It's a job, there were great local managers
Cons: Everything else.
This company is based out of Washington D.C. and contracts it's services out to various military locations. They under bid the contracts and in-turn have to lay people off and under pay employees. No job security at all with this company.
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exelent
Post-Doctoral Fellow (Former Employee), BethesdaJune 18, 2015
the salary is above the average in dc have a chance to participate in many conferences, good administration and health insurance, many collaborations
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Would not recomend this place
call center rep (Former Employee), Endicott NYJune 11, 2015
Pros: fellow call center reps are nice people
Cons: many, including management and the company as a whole
This company constantly requested that reps make up time for days that the company gave us off, overly strict punishment for the smallest mistakes, required call time or less for phone calls which means you cant properly help customers when they call in but the company requires that you assist them to the fullest which means you'll be on the phone with a customer longer than they want you to be...also company has tried to take back money from its employees that was given to them from holiday pay.
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Good place to work
Customer Service (Former Employee), Binghamton, NYJune 5, 2015
The training program was very good and prepared you for working on the phones with customers. I really enjoyed my job as a customer service rep doing connections and disconnections for National Grid customers.
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Customer Oriented Company
Warehouse Manager (Current Employee), KuwaitMay 10, 2015
Pros: Employee Oriented
Excellent company to work for.Compensation and Benefits are top notch. Places employee and customer service first. Job culture allows interaction with customers and gives you the ability to resolve customer issues.
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Productive Place to work
Collector I- Collect (Current Employee), Vestal, NYApril 17, 2015
Pros: PTO
NCI is a good company to work for, Good People, And Helpful Co-Workers. management is understanding and willing to help. Dealing with the Debtors, Enjoy making the bonuses
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customer service
Assistant Program Manager (Current Employee), Fayetteville, NCApril 3, 2015
keeping up with changing software programs, technology changes
and maintaining excellent customer service skills. Continuous learning is essential to gaining and maintaining a competitive edge in this area. Training improves employee performance in quality, problem solving, attitude, ethics, motivation, leadership, and communication. customer-oriented business environment, "people
skills" are critical for personal and organizational success.
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NCI work
Collections Representative (Former Employee), Binghamton, NYApril 3, 2015
Working here is like your typical call center. Very busy. Easy to work here at this job. Call centers are not for me, hence why I left.
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Install and design engineer
Field Service Engineer (Former Employee), Montgomery, ALMarch 2, 2015
Pros: great learning experience; team environment
Cons: length of contract
Performed upgrades to routers, switches, and other network equipment; Installed and designed network architecture; Great team environment with a great opportunity to learn
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Too Far of a Drive
Territory Account Executive - California (Former Employee), Costa Mesa, CAFebruary 23, 2015
Pros: no weekends
Cons: drive
I liked the job, I was good at it, but the quality of my life suffered. I worked with Clients in the mulifamily industry.. selling advertising in print, internet and mobile advertising.
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do not like sitting all day
Customer Services Representative (Former Employee), Endicott, NYFebruary 20, 2015
Pros: talking to and helping people
Cons: sitting all day
As soon as you sit down you log onto the phone.
learned more computer skills.co-workers and management
were very nice.Hardest part of job was sitting all day I enjoy
being face to face with people and helping anyway I can.
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It is a job.
Customer Services Representative (Current Employee), Endicott, NYFebruary 16, 2015
The company defaults to the lowest common denominator. There is little room for advancement, and you are most often treated as a 6 year old. It is, however, a decently paying job that provides healthcare benefits. You are also able to be rehired provided you give two weeks notice before leaving and are not terminated.
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Not a career
Lead Functional Analyst (Current Employee), Washington DCFebruary 13, 2015
Pros: get paid on payday
Cons: little vision, management is inept.
Work for NCI if you need income. Don't work for NCI if you are trying to expand your career as an experienced professional. If you are new to the career then this maybe a good start.
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Great place to work
System Administrator / Senior Helpdesk Technician (Current Employee), Andrew air force baseFebruary 3, 2015
Pros: away from the everyday traffic
Easy going work place.
Great work force wonderful workers
No micro management
A lot of parking
Working day are easy going and enjoyable
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Good research environment to work
Senior Postdoctoral Fellow (Former Employee), Frederick, MDJanuary 14, 2015
Worked at Frederick, MD branch. Nice working environment and provides shuttles to main campus in Bethesda, MD. Benefits are also good.
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Great environment
Helpdesk Manager and Operations Analyst (Former Employee), Washington, DCJanuary 6, 2015
Loved all of co workers and upper management. Great work environment. Con is wish they gave us money towards transportation or parking
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Client is good to work for, but NCI is very poor at people and resource management
Systems Engineer (Former Employee), Sierra Vista, AZJanuary 5, 2015
Pros: most of the employees get along very well because they have the same compaint: the company.
Cons: poor personnel management, poor and getting worse salaries
The company will do anything to ensure a very very low bid on a contract. Their favorite seems to be cutting employee salaries and then hiring others who are not technically qualified for the positions. The client appears to have very little control over what NCI gives them as far as product. No noticeable company standards.
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Good Company
Inventory Management Supervisor (Former Employee), Peterson AFB, COJanuary 5, 2015
Worked as an Inventory Manager converting ADPE accounts from Government Civilians to Contractors. In the process of doing this, I learned how to image drives, and set computers up for users by assisting other team members when they needed it.
The benefits were not that great. It was a temporary position but I had hope to be hired permanently.
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Lots of work out of town.
Level 2 Technician (Former Employee), Buford, GAJanuary 2, 2015
Pros: lots of work, good people, and decent pay
Cons: always away from home for long periods of time, nights, crazy shifts.
Voice and data for Wal-Mart. new stores and remodels. Gained lots of experience working on my own. Management was helpful when you needed it. hardest part was being away from home.
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Avoid at all Cost
Information Technology (IT) Support (Former Employee), Rome, NYDecember 26, 2014
Pros: paycheck every two weeks
Cons: everything
Even by DoD contractor standards, this is about as bad as it gets. Pay bands are among the worst in the industry, along with abysmal benefits, health care, 401K, and absolutely ZERO training dollars. Train yourself at your own expense, or be dumped on the curb.

The management culture was the worst I've ever worked at- the Program Manager had very little (to no) management experience before getting the PM job, and treated everyone as sub-human, almost "factory" workers (keep in mind this was an IT shop). She would verbally yell and abuse employees in the "pit", where all the IT staff worked, where everyone could see and hear her. She mocked them, used derogatory and threatening language, and nobody in management would believe the warnings about her abusive behavior.

Avoid at all costs - it's a death trap, and a career trap. Some of the team leads were absolutely psycho, although I heard they were "re-assigned" from lead roles after I left (they should have been fired, based on their attitudes, turf-protecting attitudes, abuse and general incompetence).

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About NCI Information Systems

NCI isn't the newest hit show on CBS, but an IT services provider primarily for US federal government agencies. Among its services – Read more