NCI Information Systems, Inc. Employee Reviews

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Working for NCI Information Systems was a good experience. Management cares about their employees, and they pay a fair wage.
Principal Graphics Specialist (Former Employee) –  Oak Ridge, TN4 December 2015
Managers listen to their employees, and respond to employee input. They pay a fair wage, and encourage their employees to acquire ongoing training and development. They paid for the training. I had a very good experience working for them.
Pros
Management listened to their employees; and respected their input.
Cons
There were no cons in my experience with them.
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Great people to work for. Enjoyed going to work there
Electronic Order Coordinator (Former Employee) –  Springfield VA25 November 2015
Performed Customer Service tasks for PEO Soldier warehouses and 40 Central Issue Facilities (CIF). Managed E-Order database for 171 E-Order web user accounts. Review and monitor approximately 11,000 orders submitted annually to include their shortage items to ensure timely delivery using Management Software. Ensued all orders placed were in accordance with Army regulations. Approved or disapproved the placement of the order and contacted the appropriate persons concerning all order discrepancies.
Established new E-Order operations and provide software training at CIFs worldwide. Conducted annual certification training at over 20 locations on new Army equipment. Resolve problems and make the appropriate decisions to prevent interruption of services to customers.
Pros
Great team and management
Cons
Contract work
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It is an alright company to work for.
Project Manager (Current Employee) –  Reston, VA22 November 2015
They make efforts to be a reasonably nice company in which to work. Probably considered a medium sized company with people working across the United States and some over seas. They have a couple of main social events, and several smaller ones throughout the year. Most of their social events tend to focus around the head quarters in Reston, VA. Their benefits fall in line with other companies their size.
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come in and operate a break press.
Machine Operator (Former Employee) –  Scottsboro, AL13 November 2015
It was doing the same thing everyday come in and operate a break press.
How to operate a die press.
Management was good.
Co-workers were great.
Just making sure everything consistly ran smooth.
Seeing all the people I worked with.
Pros
Bonus
Cons
boring job
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Great bunch of guys to work with
Machine operator (Former Employee) –  Jackson, MS12 November 2015
It is a good company to work for, has great benefits and great environment. The job supervisors are wonderful people. There is not much room to move up in the company once you get to a certain point.
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Structure and organized program for children and families
Home Visitor (Current Employee) –  Houston, TX3 November 2015
Provided the oportunity to learn about different ways to provide services to children and families in a holistic manner.
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Collections rep (Former Employee) –  Tempe, AZ12 October 2015
busy interment, fast pace, All about numbers, policy, and red tape. There is a lot of business that needs to be worked. There is not much interaction at this time for employee involvement.
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One of the best organizations I have worked for.
Logistics Analyst (Former Employee) –  Hattiesburg, MS12 September 2015
I really enjoyed my time employed at NCI, this company took very good care of its employees. One of the best jobs, I have ever had.
Pros
Travel, employees, employer, salary, work.
Cons
Contract job, I hated to see this job end.
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Just another Defense contracting body shop
Senior Techy anonymous (Former Employee) –  San Antonio, TX4 September 2015
They do not look for another contract for you to work at the end of contract as is usually promised but never delivered.

Basically you are project based, and shown the door when they lose the contract. Typical of most defense contractors today.
Just a temporary job, not a career.
Pros
none
Cons
temp work
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Committed to providing excellent service at every opportunity
Customer Service Representative (Former Employee) –  Vestal, NY2 September 2015
Documented call outcome in proprietary computer systems with
accuracy and timeliness
Handled inbound and outbound calls from NYSEG customers
regarding delinquent accounts and potential shut offs
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Challenging Sales Position
Sales Rep/Crew Leader (Former Employee) –  Traverse City, MI27 August 2015
Marketing Kirby Systems to clients directly door to door or by appointment. Minimal Management interference. Long hours with little time off for far too little pay.
Pros
Free Kirby Supplies
Cons
No Benefits
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Medical Records, do not make any mistakes.
Medical Records Technician (Former Employee) –  Henrico, VA25 July 2015
After taking a month for the background check finally told when to come in for my 1st day. No training, Very negative work zone to work in. Too strict on making any kind of mistake. Prejudice co-workers very stressful environment. Would not recommend this job for anyone.
Pros
Pto
Cons
Poor training, poor leadership ethics.
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Great place to work
NEC Service Desk Technician (Former Employee) –  Fort Bragg, NC25 July 2015
I loved working there. Everyone worked together and helped one another. Sadly the contract was awarded to them as lowest bidder this time. This resulted in my position being terminated. I would still work there if I could. I will be applying for other positions with them.
Pros
full benefits, team works together, promotes self improvement
Cons
Contract work is unstable
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Nci
Desktop Support Technician II (Current Employee) –  Fort Benning, GA18 July 2015
NCI underpays its employees. The insurance is very expensive with this company also. I would not recommend NCI to others especially through contracting work.
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Unwilling to work with a single mistake.
call tech (Former Employee) –  endicott8 July 2015
after applying, being offered a job, start date, passing the drug test, they noticed a date seemed off on my background check. Instead of letting me fix this mistake, they instead denied employment.
Pros
Some of HR was nice
Cons
ignorant to employment and promissory laws.
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Would not recommend
Customer Service/Collections CSR (Former Employee) –  endicott ny6 July 2015
Not a nice place to work . Very abusive to employees. It is a revolving door company.
Dead end Job. No sick days
sit for hours and must do everything in your 15 min break ie bathroom, mental health, snack, business or else you are penalized
Pros
free coffee and tea
Cons
sit for hours and most do everything in your 15 min break ie bathroom, mental health, snack, business or else you are penalized
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Terrible Contracting Company
IT Program Manager (Former Employee) –  Sierra Vista, AZ23 June 2015
This company is based out of Washington D.C. and contracts it's services out to various military locations. They under bid the contracts and in-turn have to lay people off and under pay employees. No job security at all with this company.
Pros
It's a job, there were great local managers
Cons
Everything else.
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exelent
Post-Doctoral Fellow (Former Employee) –  Bethesda18 June 2015
the salary is above the average in dc have a chance to participate in many conferences, good administration and health insurance, many collaborations
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Would not recomend this place
call center rep (Former Employee) –  Endicott NY11 June 2015
This company constantly requested that reps make up time for days that the company gave us off, overly strict punishment for the smallest mistakes, required call time or less for phone calls which means you cant properly help customers when they call in but the company requires that you assist them to the fullest which means you'll be on the phone with a customer longer than they want you to be...also company has tried to take back money from its employees that was given to them from holiday pay.
Pros
fellow call center reps are nice people
Cons
many, including management and the company as a whole
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Good place to work
Customer Service (Former Employee) –  Binghamton, NY5 June 2015
The training program was very good and prepared you for working on the phones with customers. I really enjoyed my job as a customer service rep doing connections and disconnections for National Grid customers.
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Overall rating

3.6
Based on 183 reviews
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Ratings by category

Work/Life Balance
3.6
Salary/Benefits
3.4
Job Security/Advancement
3.0
Management
3.3
Culture
3.4