Pros: decent pay when looked at by itself.
Cons: everything. lunch and breaks shortened by time requirements, rules, constsant surveillance, exceptionally stressful work.
Training promised help when we got on the floor. NOT! All "help," all reviews are geared to what we do wrong. Rules change constantly and seem to matter more than quality of work. Employees are watched and listened to constantly. Time requirements run to the second. Phones ring constantly, never any time to breathe, callers are rude, think they know more than the workers, constantly demand to speak to supervisors when they dislike answers; workers are expected to be "respectful" to those who are rude and demanding. I cried while driving to work most days. If this is a "Top 100" I dread what others are.
They offer "free incentives" such as coffee, lunch bags- they should put money into computers and headphones that work properly and easily. During busy times they don't allow supervisors or coaches off the phones, either, so workers get no assistance.