Consumer Loan Member Service Rep (Former Employee) – Pensacola, FL – 27 November 2017
I must say working with navy federal was the best job I had with good pay. Company is very lady back. But did not like when somebody is trying to move to a higher/ better position the team only look into people that know each other instead of the person that stay to her self and higher quality for the position then the person they put into that position because they are family or best friends.
Long term supervisor has no business overseeing others
Accounting Technician (Former Employee) – Vienna, VA – 17 November 2017
I was initially attracted by the great reviews for work life balance at Navy Federal. I can tell you that certain departments within Accounting are a horror story for life balance that myself and colleagues have never before encountered. We are seasoned professionals who are accustomed to be treated professionally, yet Navy Federal allows certain long-term managers to destroy any sense of values, commitment or pride in the workplace. A specific supervisor was ultra weak on personal skills, back stabs and undermines subordinates while intentionally under staffing the team and creating massive workloads for the rest. She commented about prospective hires that people with families are probably not a good fit for her team. The just-average benefits and pay did not begin to make up for the dysfunctional, abusive relationship our team members endured with her every day.
Account Service Representative (Former Employee) – Pensacola, FL – 15 November 2017
NFCU was all good AT first I was happy just knew I was going to be there awhile, but as time went on I got depressed this job stressful asf, they expect to much of you, it's like no matter how hard you try, it's always something that you have to do extra and try to take the further step, you either doing too much or doing too less, and it shouldn't be that way. I personally think this company requires to be the best and that's fine, but what also need to be known is that everything can't always be perfect. I recommend to the people if you just going to have this as a job, that's cool but if you want a career I feel you should go back to school and get your degree in your preferred field. To each is own but this is not the career for me. It's other jobs out here that pay real good, and is not stressful. S/O to the ones who can continue with it. Hope you make that cut son.
Digital Service Specialist (Former Employee) – Pensacola, FL – 11 November 2017
It was fun, very busy, competitive, overwhelming, strict in most cases, very crowded but organized, hardest part of the job was being the bigger person when you know that management isn't what they drill into their employees head. Overall, it was a great job, I would encourage anyone to apply, in order to grasp their own experience.
Business Services Specialist (Former Employee) – Pensacola, FL – 10 November 2017
The supervisors in the Business Services Department are just plain PETTY. They have their pets and if you aren't one of them, they do not like you, no matter how hard you try for the sake of your job. Coming to work everyday to fear for your job is not my ideal dream job. No thanks. Good luck to whoever fills my spot, hope you make the cut! ;)
Its a job
You fear for your job everyday if you aren't the supervisor's pet.
NFCU is an amazing institution to work for. The culture is great and the employee involvement was always above and beyond. They provided many tools and resources to learn and grow to further your advancement within the company.
Delinquency Control Counselor (Former Employee) – Virgina – 5 November 2017
Starting to work here was the greatest mistake of my life. The work was mind-numbing-ly boring. Within the first week of training, I realized I would rather spend the rest of my life doing janitorial work than ever doing the job I was doing.
People were meh..but the culture was okay I guess. I just hated the work itself. It was making me depressed. Being on the clock and having every minute of the day scrutinized was awful. The most annoying aspect of the job, aside from the actual work, was the emails I would receive from the supervisors with extremely passive-aggressive comments about going to the bathroom too often or getting up to stretch or get a drink of water.
Quitting that job will forever remain the greatest moment of my life. Sorry future wife and children.
Member Service Representative II (Current Employee) – Reston, VA – 3 November 2017
Since 1933, Navy Federal Credit Union has grown from seven members to over 5 million. With more than $63 billion in assets, the credit union’s 260 branches span across the United States and 12 countries. Navy Federal's vision has remained focused on serving the unique financial needs of our field of membership of active duty, Reserve, and retired military personnel, as well as Department of Defense civilian personnel and military dependents. By providing outstanding value and service that inspires trust, members become advocates who share the benefits of Navy Federal with others. With a motto of “Once a member, always a member,” Navy Federal believes in lifelong membership. A member can leave the military, change employers, move, retire, get married, and never have to leave the credit union.
TITLE REVIEW SPECIALIST (Former Employee) – VA – 3 November 2017
Navy federal seems like a great company while you are working there, however most employees are temporary employees so they do not have to provide pto or any benefits. they also don't invest in their employees because most of them are replaceable temps so people are employed or let go with demand.