Contractor - No Guidasnce on any of their products except from very busy PM
Sr. Technical Writer (Former Employee) – Vienna and Herndon, VA – 15 July 2017
I was hired to do Technical Writing on process changes for the NFCU Mainframe system upgrade. The project was slow to get started so I was occupied with reviewing, editing, and distributing many sets of meeting minutes for meetings conducted by 3 PMs.
Then one day I was suddenly let go - yes, terminated - with no reasons given to me or to my Consulting firm which placed me there - the consulting firm I might add was and is very good to work with personnel-wise and all else e.g., responsiveness to issues.
BUT absolutely no warnings were given to me prior to termination. And again, no reason was offered by NFCU for my sudden at- the- end-of-the-day termination. No prior notice was given. When I tried to contact NFCU managers I was told I was not allowed to call there anymore - in very certain terms.
The people I worked with were very nice - management is a little different story - they are all so busy that they don't even have time to handle their own affairs much less pay attention an employee or contractor.
The first place I sat (NFCU indeed had space issues and were hiring people like mad) was in a very chilly former computer room - I was in this room for about 3.5 months - I had a osteo-arthritis painful knee problem develop due to the constant chill. Finally I was moved to another location and worked in a normal work area - not a computer room.
So I take issue with the fact that I thought I was doing just fine - but then was suddenly, without notice or reason - terminated. I would be wary of working at NFCU - while, yes, it is employee friendliy as a company,more... the behind the scenes work environment is a tense one.
I give the management 3 stars because the 3 PMs I worked with were wonderful. Executive HR management is just under a lot of pressure and therefore doesn't have time or space to deal with day to day issues.less
Communication between, in my case, contractors and executive HR managers - not the PMs - they were great!
Account Services Rep (Former Employee) – Winchester, VA – 10 May 2017
Great place for tech-orientated positions. Good advancement opportunities if you like this type of work (tethered to a phone w/2 computer screens), taking back-to-back, non-stop calls from members. You don't get a chance for winding down or decompressing between calls. EXTREMELY busy, non-stop position. Once you've moved away from the phones you will have it made. This can take a few years though.
Member Service Representative (Former Employee) – Pensacola, FL – 9 May 2017
NFCU is a wonderful company to work for. They strive to create a work/life balance for their employees. Navy Federal is hands on in teaching their employees the skills they need to perform the job accurately and with the highest level of excellent member service
NFCU is a great place to work for that has multi cultural environment, excellent benefits and no lay offs. It is considered one of the top 100 Best pl
ISD Analyst (Current Employee) – Vienna, VA – 1 May 2017
NFCU is a great place to work for that has multi cultural environment, excellent benefits and no lay offs. It is considered one of the top 100 Best places to work for. I love Navy Federal, my home and sweet home!
Supervisor (Current Employee) – Pensacola, FL – 26 April 2017
Navy Federal has a culture of progression and opportunity no matter what level you begin on. They really care about the employees and are true to their mission statement to support our Military service members and their families. It's an awesome place to work!
A great Company to work for but hard to move up unless you are part of managements "inner circle"
Delinquency Control Counselor (Former Employee) – Pensacola, FL – 25 April 2017
A great company to work for & also had great benefits. Main complaint was to move up in the department you needed to be part of managements "inner circle", otherwise there was no real shot of you moving up to a supervisor position.
I did love my job. The pay and the benefits were excellent. I worked there at a time when the interest rate was dropping drastically so were overly inundated with refinances so our pipelines were huge.
Member Services Representative (Current Employee) – Virginia – 18 April 2017
Its a great company to work for except the fact that you get sick time but they dont really give you option to really use it. I dont really know why they give it to us we should just have 3 weeks for vacation
Member Service Representative (Former Employee) – Odenton, MD – 18 April 2017
The management at the branch I worked at was awful: showed favoritism, micromanaged, and took responsibility for programs others did. If I were to work at another branch, I believe my experience would have been better. The company is indeed an amazing company to work for.