Find companies:
Navy Federal Credit Union
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
331 reviews

Navy Federal Credit Union Employee Reviews

Company Attributes

  • Job Work/Life Balance
  • Salary/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
GREAT!
Member Service Representative III (Former Employee), PensacolaJune 17, 2015
This is an awesome place of employment. They do any and everything possible to help you grow and the pay is uncomparable!
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Stay away from contact center
Team Coach (Former Employee), Vienna, VAJune 16, 2015
I have many other coworkers that work outside of the contact center within navy federal and they are extremely happy. its a great company to work for but the contact center is not a family friendly place to work.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great Place to work.
Delinquency Control Councelor (Current Employee), Vienna VAJune 13, 2015
Call members who are past due on loans or credit card. Great group of co-workers. Hardest part of job is listening to members problems everyday.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
remittance processor
Remittance Processing Specialist (Former Employee), pensacola, flJune 11, 2015
Pros: benefits
Cons: times
I loved working here. They had amazing perks and had I not have moved out of the state I would still be working here. Great job!
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
This is a company you seldom get a chance to experience.
Personal Finance Management Specialist II (Former Employee), Pensacola, FlJune 11, 2015
Pros: Leadership and culture
Cons: Could have been higher pay
Great culture, extremely professional, outstanding leadership, tremendous benefits, believe in their people and their success, opportunity for professional growth, great coworkers, on the Forbes list of top 100 companies to work for in America because they earned it and live by top leadership.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
So far
Delinquency Counselor Control III (Current Employee), Vienna, VAJune 10, 2015
Pros: holiday, special lunches
Cons: expectation too high
Working in collection full of stress but management and coworker are the best. Lunches are great, and supervisor are super nice just the load work are extreme. all about the numbers and limited OT.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great Company
Member Service Representative (Former Employee), CaliforniaJune 10, 2015
Pros: Pay, benefits, flexibility
Cons: Control issues, hard to advance from my location
Overall good company takes care of employees but individual branch management can vary across the board. Co-workers are great and work well together.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Nice Incentives
Member Service Representative (Current Employee), FloridaJune 6, 2015
Good company to work for. Great Pay.. Nice Bonuses.. Work on the branch level, and it can can get really repetitive. Management is nice
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
fast paced call center
Member Service Representative (Former Employee), Winchester, VAMay 26, 2015
I opened new accounts and assisted members with existing checking and savings accounts. Fast paced and structured. could b very stressful when members were upset about their account
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Excellent Organization, great benefits,
Loan Protection Claims Processor I (Current Employee), Pensacola FloridaMay 20, 2015
Pros: Benefits, incentives, bonuses
Cons: n/a
Well balanced workflow, diverse employer, room for advancement and learning opportunities. Management is fine, co workers are great. The work balances out and is well structured. The most enjoyable part would be interaction with members.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Looks great in the press
HR Professional (Former Employee), Vienna, VAMay 11, 2015
Overall compensation package is on the low end for Metro DC area. Annual bonus compensation makes up for the difference, but only if you stay on the good side of the very conservative, mostly ex-military leadership cadre. Work load is heavy but not difficult; lots of under-qualified people in leadership roles due to well-intentioned executive rotation program.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
productive and fun place to work,great salary lovely environment
Bank Teller (Former Employee), jacksonville flMay 8, 2015
its always a lovely day with the employees, very respectful and polite, its a work place where everyone gets along do their work, help out each other andf gets the job done
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Navy Federal is a great place to work however this location (Pensacola) does not pay what I'm accustome io earning.
Mortgage Loan Officer (Current Employee), Pensacola, FLMay 4, 2015
Navy Federal is a great place to work however this location (Pensacola) does not pay what I'm accustom to earning. The position of loan officer is a great position to work.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
This is the second time I've have had to complete this
Member Service Representative (Former Employee), Pensacola, FLMay 1, 2015
Provided Members in all questions concerning their accounts, from account balances to Fraud on their account, was a typical day at work.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great Company
MEMBER SERVICE REPRESENTATIVE (Former Employee), Virginia Beach, VAApril 27, 2015
I worked for a short time here but loved it, despite the demanding weekly goals it was great company to work for. They had good benefits and pay.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work
ASSISTANT MANAGER (Current Employee), Fayetteville, NCApril 23, 2015
This is a wonderful place to work. Navy Federal really looks out for its employees. Every day is a learning experience. Gained a tremendous amount of knowledge since working for the company.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work if you have kids
Business Operations Analyst (Current Employee), Vienna, VAApril 22, 2015
Pros: Good work life balance, stability, no lay offs
Cons: Some teams are slow, poor leadership
Some of the key benefits of working at NFCU:
Great work life balance
Bonuses based on performance of the CU
Lots of resources available if you can manage the politics
Some of the teams are great

Some of the difficulties:
Waiting for people to retire
Politics
Slow moving industry
Some of the teams and managers are truly terrible
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good Company
Member Services Southwest Area Representative (Former Employee), Leesville, LAApril 14, 2015
Pros: Opportunities for Growth
Cons: Short Breaks for some locations
Overall, great place to work for. Flexible hours, good pay, Diversity, and room for Advancement. Lunch Breaks could be longer but it is at the discretion of the branch manager. Working Saturdays are a must for most branches.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good People and
Mortgage Support Associate (Current Employee), Vienna, VAApril 6, 2015
Great Learning environment because policies and rules are changing all the time. Spectacular service and member relations.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great!
Training Specialist (Former Employee), Vienna, VAApril 1, 2015
Good place to work. Employees helpful and interested in furthering the goals of the company. Great benefits. The company is always improving it's technology.

About Navy Federal Credit Union

"Once a member, always a member," promises Navy Federal Credit Union (NFCU). This policy has helped NFCU become one of the nation's – Read more

Navy Federal Credit Union Photos

WEAR RED CAMPAIGN....WEAR RED TO SUPPORT OUR TROOPS:)