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Navy Federal Credit Union
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253 reviews

Navy Federal Credit Union Employee Reviews

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  • Job Work/Life Balance
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Great work enviroment
Member Service Representative (Former Employee), winchester vaDecember 15, 2014
great place for advancement. Great team orientated work place. management was friendly for the most part, needed some improvements as far as handling co-workers issues, but was a great company for the most part
Job and life balance was some what of a issue. Hard at times when we was required to work 80 or more hours and sometimes with no weekends off. – more... But was manageable after being there and getting use to the work enviroment. – less
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Great environment
Work on the teller line cashing checks (Former Employee), Saint Robert, MODecember 14, 2014
Pros: great people
Cons: management does not have your back
Enjoyed the people I worked with and the members that came in
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A typical work day
Security Fraud Specialist (Current Employee), Alexandria, VADecember 13, 2014
A typical day includes managing a variety of fraud cases i.e. money laundering, return checks, ATM fraud, fraudulent deposits and loans.
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Enjoyable and Productive place to work with many employee benefits.
Consumer Loan Specialist (Former Employee), Winchester, VADecember 12, 2014
Pros: a well organized and informative business.
Cons: amount of time needed to get time off.
Eight hours on the phones helping customers.

I learned a lot about credit unions, loans, stock, CD's and much more.

The management was awesome. I loved working there. They were so helpful if you had questions, and always there for you.

My co-workers were awesome as well. We all worked together as a team and were very productive.

The job wasn't that – more... hard. It was difficult getting time off because you had to give 20 days notice and you don't always have 20 days notice to give.

I loved everything about my job! – less
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Exciting career
Mortgage Loan Officer (Former Employee), Norfolk, VADecember 8, 2014
Love the company, great benefits, great work environment, excellent salary. Good place for advancement
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Think Twice about applying.
MSR I (Current Employee), Winchester, VADecember 1, 2014
Pros: compensation/benefits
Cons: everything else
The most unprofessional work environment I have worked in during my vast work history. Very oppressive, demeaning, degrading, clickish, backstabbing, duplicitous, dishonest atmosphere imaginable. Promotions are not given based on experience rather how much you are liked, akin to being back in Middle School environment. Management consistently misleads – more... and lies to employees and HR regularly violates employee confidentiality by reporting conversations directly to supervisors. Constantly moving bar on performance that makes satisfactory evaluations nearly impossible to achieve. No regard to medical conditions of employees. I would not recommend this job to my worst enemy. They do pay well for the area, but that's how they get you in and with the pay rate that is the main reason people stay, because it is nearly impossible to go elsewhere in the general area and make what they are paying. You shouldn't have to be heavily medicated to stay in your primary place of employment as most employees are at this location. The company as a whole is a Very good company, again just not this location which is a shame because they are the number 1 employer in the area. Turn over rate is staggering, continuous hiring on a monthly basis as countless employees simply abandon their positions being pushed to their limits and walking out. All that being said, if you are considering applying and have a job that you are currently happy with, STAY THERE; if you need a job as a stepping stone or to get you back on your feet, keep it that don't get STUCK here as many do. – less
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Navy Federal Credit Union Assistant Branch Manager
Assistant Manager of Branch Operations (Current Employee), San Diego, CANovember 28, 2014
Navy Federal has been great to my the last almost 7.5 years. Each location I have worked at has been a bit different. As a summary for my entire employment I would so that they have taught me to transition change quickly and seamlessly. The hardest part of my job really has been constantly adjusting. The company will move employees around to near by – more... locations to suit the branch needs. My most enjoyable part of my job is watching my employees grow. – less
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NFCU likes to have employer /employee interaction
MORTGAGE PROCESSOR / CLOSER (Current Employee), FloridaNovember 23, 2014
Navy Federal Credit Union is a company that is very accommodating to their employees with issues/medical conditions.

Navy Federal offers their employees great benefits packages at a reasonable cost, which is great since health care is so expensive.
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friendly work environment
Member Representative (Current Employee), Springfield, VANovember 19, 2014
• Maintain knowledge of goals, objective and services provide by NCFU
• Actively seek new businesses and follow up appropriately
• Analyze and assist members in taking full advantage of their membership
• Advised members on various loans ranging from car loans, refinancing, consolidation loans and credit cards
• On average I'd see 15 members in my branch – more... and 40 members by phone, through follow ups or leads from the pipeline – less
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Very professional environment with excellent pay and benefits
NFCU MOBILE DEPOSIT PROCESSING SUPERVISOR (Former Employee), Pensacola, FLNovember 18, 2014
Pros: everything
Cons: n/a
I had a great experience working at Navy Federal Credit Union. Would recommend this company to those who work hard and are willing to support others. Very professional environment.

* Typical day at work- managed Mobile Deposits

* Navy Federal created a culture of team building and unity

* Excllent benefits

* Compatable pay

* Promoted GREEN
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Fun place to work
Member Service Representative I (Current Employee), Pensacola, FLNovember 11, 2014
Pros: catered lunch, comapny bonuses, company outings.
Cons: benefits offered
A typical day at work is working a 8 hour shift helping others with their financial needs and decisions. I've learned to put myself in their shoes when assisting. My coworkers are a great group of people I enjoy working with we get along fairly well. The hardest job is accuracy, not making any major mistakes. The most enjoyable part of the job is when – more... the company reward us for doing a good job servicing their members, with company outings and events, bonuses, etc. . – less
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Very professional and reliable job. Can make this your career.
Member Service Representative (Former Employee), Twentynine Palms, CANovember 4, 2014
Pros: good pay and compensations
Cons: can become very busy through out the day
Very resourceful and easy on the job training. Able to pick up what you learn from the job and carry it with you towards your professional life.
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Productive
Member Service Representative (Current Employee), Suitland, MDNovember 3, 2014
Looking for full time and to start building my career. The company is great however no opportunity for career development
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EXCELLENT ORGANIZATION
Member service representative (Former Employee), Virginia Beach, VAOctober 27, 2014
Very busy face to face customer service environment, pleasant coworkers and members to work with.
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Wonderful and inspirational Environment
Service Continuity Intern (Current Employee), Vienna, VAOctober 22, 2014
I have truly enjoyed my experience with Navy Federal. I believe it is a great company to work for and has exceptional benefit packages and work life balance. Some of the benefits I was inelligable for due to my intern status.

The best part of my job was my coworkers and the ability to work as a team, and individually on projects.

I have learned a – more... fair amount about the IT department and am looking to persue my education within IT. – less
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Member Service Representative
Member Service Representative (Former Employee), Jacksonville, FloridaOctober 21, 2014
Great company as far as pay and benefits. Very hard to move up with the company. Management feels very dominating no positive feed backs or encouragement to grow.
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TIFFANY WELCH
account service rep (Current Employee), Pensacola, FLSeptember 28, 2014
A TYPICAL DAY AT WORK IS BUSY AND TAKE SPECIAL TIME MANAGEMENT. EVERYDAY THERE ARE UPDATES AND SYSTEM UPDATES SO THERE IS ALWAYS SOMETHING TO LEARN. I ENJOY MY CO WORKS BECAUSE WE ALWAYS LEARN FROM EACH OTHER. THE HARDEST PART OF MY JOB IS NOT BEING ABLE TO SATIFY ALL THE MEMBERS. THE MOST ENJOYABLE PART OF MY JOB IS HEARING A MEMBER STATE, "I MADE – more... THEIR DAY." – less
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Probably overrated work experience
Member Service Representative (Former Employee), Winchester, VASeptember 27, 2014
Navy Federal offers stellar benefits and compensates employees fairly for work that is put in. Due to recent business model "enhancements," being promoted from within is seemingly very hard to do at this time as external hires are preferred for a vast majority of positions. That being said, most supervisors genuinely care about their subordinates and – more... management does try to come up with perks to brighten what is generally a relentless workweek. – less
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Nice facility and great benefits
Assisting members (Former Employee), Pensacola, FLSeptember 24, 2014
They have a great facility and great work environment. They also have very good benefits.
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Best place to work at in Pensacola Florida.
Member Service Representative III - Loan Servicing (Former Employee), Pensacola, FLSeptember 9, 2014
Pros: advancement, overtime, healthcare, no micro managing, lots of training...
Cons: not having more weekends off. it should be in a rotating basis but it is never really like that.
This is an amazing company to work for. Even though the location I worked in was the call center, it did not feel like any other call center you hear about. Going to work at NFCU was not something you dreaded. It was a pleasure working there. The hours were not as flexible but for a company that provides service 24/7 it is to be expected. The over time – more... is amazing and the pay rates, even starting is something that is not seen in Pensacola FL. – less

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About Navy Federal Credit Union

"Once a member, always a member," promises Navy Federal Credit Union (NFCU). This policy has helped NFCU become one of the nation's – Read more

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