Senior Personal Banker (Former Employee) – Bury St. Edmunds, Suffolk – 16 August 2017
I worked for RBS for 13 years undertaking many different roles in this time. I had progressed a lot and was very highly regarded.
I enjoyed learning new things and managing a team.
The hardest part was the targeted performance and the pressure this led to.
Typical day in my final job role was booking and running of my diary of appointments with customers. This would be to help them make banking more convieniant, make and save mpony. I also carried out financial health checks with customers daily. This helped provide fantastic customer service.
Associate Personal Banker (Former Employee) – Worcester – 8 August 2017
Natwest are an ok bank to work for within retail banking in the U.K. Althought I do feel the wages are slightly lower than the industry average for the amount of work you have to do as a standard customer service facing staff member.
Bank Clerk (Former Employee) – Waterlooville – 7 August 2017
When I first joined the banks were thriving and it was a good job with decent benefits and the opportunity to progress, however, towards the end of my time all back office work was centralised and this changed the individual branches with only counter staff being present and all remaining staff were transferred to a few central buildings located around the country.
did my work experince placement there (Former Employee) – Manchester, Greater Manchester – 28 July 2017
Typical day to day work productive Learned to handle customers and support their needs Found management well organised Work place culture fab, everyone gets on. Lots to take in therefore it is a skill to be able to multi-task as not all customers visit the bank for same purposes. Enjoyable part of the job is knowing you have job that is rewarding, enjoyable, challenging but a career which only grows you.
Associate Personal Banker (Former Employee) – Reading, Berkshire – 25 July 2017
this place to work is just horrendous but i don believe that i was just in an area of which the management including the area manager where just terrible as i have worked in other branches outside of the area on temporary basis and each of them seemed so much nicer and better.
Associate Private Banker (Former Employee) – Beckenham, Greater London – 8 July 2017
Inflexible employer. Poor management. Limited training and job advancement opportunities for part-time workers such as myself. Severe staff reductions as new technology introduced. Limited job satisfaction in recent years.Staff not appreciated
Clerical Officer (Former Employee) – Birmingham, West Midlands – 26 June 2017
Overall review for Natwest is non progression . No recognition and benefits are not very rewarding.Management is very poor .You will not get recognised for your hardwork.You will be overlooked and ignored.Pefs are waist of time as no matter what you write in your reports things will never improve within the bank.