I worked as an assistant manager at Naturalizer and I loved every minute of it. It was a very customer service based shoe store where you were hands on with every customer, ensuring they have the best experience possible every time. The pay was good as there was bonuses weekly for the top sales rep, which made for friendly and fun competition. The management was amazing and I couldn't have asked for a better manager. The only reason I left was to move out of province and expand my horizons.
Sales Associate (Current Employee) – Edmonton, AB – 8 March 2016
A typical work day usually consist of many different factors. I can receive and verify incoming and outgoing stock orders. Selling shoes to walk in customers. Dealing with customer concerns and returns. I can work by myself or I can be flexible and work as a team member with my associates. My relationship with management is professional and friendly without crossing boundaries. The hardest part of the job is when an unsatisfied customer walks into the store, ensuring that that customer walks out of the store satisfied. The most enjoyable part of the job is the constant interaction with customers and co-workers alike. I find that no two days are alike, I push myself to try to learn something new every shift.
Sales Associate (Former Employee) – calgary – 8 January 2015
Worked there ever since i got to yyc management is great co workers are awesome sucks that part timers dont get benefits and sometimes you have to go to other stores to help out not bad,but pay wasn't enough
working in the mall, great co workers and managers
Assistant Manager, Sales (Former Employee) – Saint John, NB – 20 November 2014
working at naturalizer i worked with an all female staff of 5 and our market were women 20-60 years of age. i learned the importance of being a boss not a buddy and how badly it can go when you cant balance it first hand with my manager at the time and together we worked hard to re establish business habits within our team
This work place is a great place to work in, the people are all helpful and we have a lot of team work. I have learned new things from different people, different life styles and different techniques. My manger I have worked for before and she is a great person, works around what you need off. The hardest part of the job is to please you customers requirements. The most enjoyable thing about the job is working with the public and getting to meet people from different places.
Great People, working with the public, and learning new things each and everyday.
Assistant Manager (Former Employee) – Sarnia, ON – 8 March 2013
Unfortunately this company decided to close the retail stores of the company, so we were left without a job. When the store was open, it had flexible hours, great management (including DM), and great bonus and incentives.
A typical day at work would be opening the store, receiving stock, tidying the shelves, and above all; customer service. Naturalizer is very sales driven, which I always love in retail because it keeps everyone motivated.
I learned a lot about different types of footwear; mainly what is good for your feet and what is bad. I learned different sales skills than I'd had before, because I'd never worked with a customer base that was older than roughly 25, but it taught me a lot. And I love their products now.
The management there was great for the most part. I can say that they need to relieve some of the stress on their managers because I worked in 3 different stores with 2 different managers and stress was thick in the air sometimes. And I worked there for the better part of 2 years and was just taken off the schedule without any real reason. I had called in sick previously for a single shift (I swear it's not an under-exaggeration) and I had a doctors note from being in the hospital for dehydration after I had had the flu. So I guess that's the main reason I wouldn't work there again, no job security.
Co-workers were great. Never really had anyone I didn't get along with, loved the staff.
Hardest part of the job is doing the running for shoes. The back rooms are usually small and highly stacked, so you're climbing ladders all day. But it keeps you fit!
Best part of the job was the customers. I loved helping them because I feel that the middle aged customer base is much more appreciative of good customer service than the younger generation. I had fun helping them and I missmore... it a lot.less
Assistant Manager (Former Employee) – Toronto, ON – 3 July 2012
I enjoyed my time at Naturalizer. I enjoyed the environment of being with a well rounded staff and being able to exceed the expectations of the store and the company. I also enjoyed the flexibility of my work hours and the daily tasks that I took on later on in my position.
A typical day would be: - Stock maintaining - Customer Service - Training of employees - One on one interaction with customers