Operation Coordinator (Leduc)
National Oilwell Varco - Leduc, AB

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The Operations Coordinator performs a variety of tasks related to Help Desk calls from responding customer requests, dispatching the Field Service Technicians, product inventory and collecting billing information.

Essential Job Responsibilities:

  • Communicate with the Store Manager regularly, on all aspects of service.
  • Complete reporting, shipping, job and billing paperwork.
  • Interaction with customers to resolve challenges and questions.
  • Coordinates with shop and Field Service Technicians and brings significant problems encountered to the Store Manager's attention.
  • Dispatching Field Service Technicians as required.
  • Respond to Field Service Technician and customer inquiries that require technical trouble shooting and problem solving.
  • Ensuring Field Service Technicians have service tickets completed at the rig site and sent in before their departure.
  • Confirm with Field Service Technicians have service tickets completed at the rig site and sent in before their departure.
  • Confirm with Field Service Technicians that service has been completed before leaving the job site.
  • Update dispatch board with Field Service Technician location times.
  • Record trouble calls and follow up with customers to ensure satisfactory service.
  • Assist and coach Field Service Technicians on work flow.
  • Maintain equipment inventories in Rental Tool Management System.
  • Generate 'Live' on going report of rig activities and issues.
  • Other duties as assigned.

Qualifications:

  • Computer, electrical and mechanical aptitude.
  • Knowledge and experience in oilfield equipment and drilling operations an desired.
  • Inventory control experience desired.
  • Strong communication skills (verbal & written).
  • Proficient in MS Office applications.

How to Apply:
Preferred method is Online: http://www.nov.com/careers
By Fax with job# and job title: (780) 980-1451
Reply to Ad: with resume attached


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About this company
Since 1841, National Oilwell Varco (NOV) has been dedicated to ensuring customers receive the highest quality oilfield products and...