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National Car Rental/Alamo Rent A Car
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206 reviews

National Car Rental/Alamo Rent A Car Employee Reviews

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Productive and fun workplace
Fulltime Return Agent/Greeter (Current Employee), toronto ontarioMay 15, 2014
Sales and service go hand to hand, if your service isn't excellent, your sales will be at a low. Managing a team can be hard but, providing a fun workplace where every employee is happy can help meet goals and quotas. Hard part on the job? most it can be is challenging, if a task is taken with determination and passion, it can be easily turned into – more... an enjoyable and interesting task to accomplish. – less
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Would have loved to continue working with them but enterprise bought the compamy and they downsized and most of the national locations were closed
Branch Manager (Former Employee), Oshawa, ONFebruary 10, 2014
Pros: satisfaction in knowing days demands were met.clients appreciated our service
National gave me a wonderful opportunity to get into management and I acquired a lot of insight into management and also gained a lot of self confidence from this position. Learned how to manage and grow with staff. With the right training also honed my skills in dealing with major clients and bringing them on board therefore enhancing the branch bottom – more... line .Daily routine was to ensure enough inventory to meet the days demand, Daily staff meetings to make certain all inventory on the lot was clean and ready. Answered queries from various clients. – less
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Great summer work
Vehicle Detailer (Former Employee), Hamilton, ONNovember 25, 2013
Pros: working with different cars
Cons: lack of organization
A typical day consisted of preparing and detailing rental vehicles for customer use. Along with that checking cars in and out of the Hamilton airport. Management was unorganized at times and some senior co-workers displayed poor attitudes. Hardest part of the job was working solo sometimes and balancing the demand for out going cars and checking in – more... cars. Thoroughly enjoy driving and thus enjoyed working with the different vehicles. – less
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Good work culture and environment
Shuttle Driver/Customer Service (Current Employee), Vancouver, BCOctober 14, 2013
Pros: the team, work flexibility and benefits when working overtime.
I have been working here since June 2011 and I have had a great time. I am still currently working for this company. I enjoy working with everyone in this company from coworkers to management. All my managers are easily approachable if I have any questions or concerns.

My days are very busy and the shift times varies. Sometimes I get called in 5AM – more... and sometimes I have had to work until 1 AM during busy times. They are 8 hour shifts but I work overtime if requested by management.

My typical days are moving rental vehicles to their required stations. And there has been times hen I have moved 100 cars or even more when it is busy. I have to check all vehicles for any damage, cleanliness and follow all guidelines. – less
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Productive and fast paced
Car cleaner (Current Employee), Etobicoke, ONSeptember 3, 2013
We clean and return all the rental vehicles to Toronto Pearson Airport. It is fast paced with long shifts.
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Productive work environment
Rental Agent (Former Employee), Leduc, ABJune 20, 2013
Cons: shift work
This job had a little bit of stress and some shift work. Overall I enjoyed working at National/Alamo Car Rental.
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wonderful company to work for.
Car Rental Agent (Former Employee), Oshawa, ONJanuary 21, 2013
very competitive company with lots of room for advancement.
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Great experience
Senior Rental Sales Agent (Former Employee), torontoJanuary 19, 2013
The airport location is one of the busiest location and a great place to work if you like park and sit in a new caar when its not busy.
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National Summary
Car Rental Agent (Former Employee), Mississauga, ONDecember 3, 2012
Transported cars from the garage to the terminals
Made sure the cars were cleaned before arriving to the terminal.Provided information about different cars to the customers. Providing excellent customer service in-person and over the phone and used computer systems to compile information for the customer's reservation
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New experiences
Rental Agent (Former Employee), Edmonton, ABNovember 27, 2012
Pros: driving different vehicles
Cons: long hours
Making sure all reservation were handled with care. Cleaned vehicles for the clients. Filed all paperwork. Handled cash and credit cards for each rental. Co-workers were awesome to work with. Manager was great. Enjoyed the clients and environment.
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Shuttle service
Driver and Property Maintenance (Current Employee), Brockville, ONNovember 5, 2012
Pros: driving new cars
Shuttle cars from each area of business. Driving cars to auction or picking up. Usually work by self.
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Fun and good
Rental Agent (Current Employee), Fort St John, BCJuly 15, 2012
Cons: anything
It is a great job.It includes cleaning and waiting on customers and answering phones.
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I learned to apply the skills i learned to do the job right everyday! to please myself and the company.
Customer Service Representative (Former Employee), Prince George, BCMay 22, 2012
Pros: having the best shift.
Cons: getting cars un stuck in the winter.
it was a busy place to work. on a typical day u were doing car maintenance all day.working in a team environment is what makes a great working atmosphere.working with great people makes the work get done. the hardest part of the job was getting other people to be as fast as me. the most enjoyable part was the feeling of success at the end of each day.
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Good pay and great people to work with.
Rental Sales Agent (Former Employee), Richmond, BCMay 11, 2012
Pros: colleagues
Cons: managers and them bigots
I really enjoyed my time working for this company because of the great people that I've met during my time employed. Its a pretty big car rental location located at the airport with maybe about 100 employees onsite from the rental agents, shuttlers, to the cleaners, and washers. Excellent people to work with but a very challenging environment to be – more... in. During my time working there I've acquired a lot of knowledge about dealing with people in all sorts of situation. Yah the work is pretty typical but the stress of dealing with tired, cranky, and the list goes on and on and on, can make a simple transaction into an extremely difficult situation sometimes. Through the opportunity from the lady that hired me and trained me and stood by me to help me, I've had the opportunity of a life-time to be able to develope an unkeen sense of patience and flexibility with people that I had never had before. I would like to thank that person for that opportunity she gave me. Little did she knew that she changed my life in a lot more ways than she'd realized. However, this corportation has been in restructuring mode for the past 10 years now and not for the better for us workers. We are unionized, "they" don't want to have anything to do with unions. Nuff said. Too bad that this is where its heading, but otherwise it was a great and enjoyable experience working there because of the "individuals" that are the real people running the company and not the bigots sitting in the back office thinking they've got everything figured out. – less
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good
Transporter (Former Employee), Chicago, ILNovember 24, 2014
Responsible to help transport the cars around the lot once the cars are returning.
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Great Transportation Management
Bus Operator (Former Employee), Los Angeles, CANovember 17, 2014
Pros: fun with co-workers
Cons: short breaks
Typical day at work entails flight information such as: departures, arrivals, and bus information.
Co-workers are reliable and trustworthy.
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Great place to learn new skills
Administrative Representative (Current Employee), Newark, NJNovember 11, 2014
Pros: friendly people, different cultures
Cons: extended hours.
very nice place to work, I learned several different skills while employed there. It was a learning experience that will help me in my future career.
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Fun workplace
Lot Attendant (Former Employee), Fairbanks, AKNovember 4, 2014
Detailed cars, drove them to the lot, and back down to the shop. Learned about the car rental business. Management was awesome, one of the best I've ever had. Co-workers were great as well as most were the same age.
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I enjoyed working here.
Service Agent (Former Employee), Jamaica, NYNovember 3, 2014
Pros: discount on rental cars
Cons: excessive verbal abuse
It's a ok place to work. discounts on rentals. typical day is to clean at least 28 cars in your 8 hour shift.
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Productive and good work place
Service Attendant (Former Employee), Miami, FLNovember 1, 2014
Pros: overtimes and extra hours
The Company Is a very good place for work, I know I shall begin changing my life if I should be working in this place.

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