Pros: very simulating, complex fast paced environment
Cons: limited career opportunities over the long term.
Receive on a daily basis incoming calls from existing and new customers regarding investments accounts, products, trends and strategies to adopt in their investment portfolio.
The goal is to maintain a high level of customer service and provide one call problem resolution.
As well, we need to interact with multiple departments in order to coordinate – more... the research and resolution of multiple kind of customer needs.
Acheive the annual financial objectives, and quality call objectives rated by customers. – less