BILINGUAL SR. ADMINISTRATIVE ASSISTANT
Nancy Samuels, Employment Consultant - Winnipeg, MB

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Excellent opportunity to work in the relocation industry with a large, well established global relocation and real estate company.

PRIMARY RESPONSIBILITIES:

  • Responsible for providing accurate and timely information on all benefits as outlined in the relocation policy
  • Responsible for delivering high level of customer service
  • Responsible for the accurate and timely input of transferees’ relocation information in the database
  • Responsible for the overall quality of assigned files in accordance with company processes, working instructions and quality programs.
  • Responsible for approval authority to validate policy compliance, correct allocation of policy benefits according to move type and verification of file audit, exceptions and service resolution

QUALIFICATIONS:

  • Bilingualism (English/French) is a must
  • Background in relocation, residential real estate, residential mortgages, legal or banking or customer service is an asset
  • Professional, self-starter with the ability to work with minimal supervision in a fast-paced environment.
  • Team player who is willing to assume additional responsibilities and work flexible hours as required.
  • Excellent customer service, communication and time management skills
  • Analytical, detail oriented, organized and ability to prioritize
  • Computer proficiency in a Windows 2007 environment including outlook, Word, Excel, Internet, e-mail and various software programs. Accurate keyboarding/data entry skills are essential.
  • Experience in daily office administration with a competency in basic accounting procedures.

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