Excellent opportunity to work in the relocation industry with a large, well established global relocation and real estate company.

PRIMARY RESPONSIBILITIES:

• Responsible for providing accurate and timely information on all benefits as outlined in the relocation policy

• Responsible for delivering high level of customer service

• Responsible for the accurate and timely input of transferees’ relocation information in the database

• Responsible for the overall quality of assigned files in accordance with company processes, working instructions and quality programs.

• Responsible for approval authority to validate policy compliance, correct allocation of policy benefits according to move type and verification of file audit, exceptions and service resolution

QUALIFICATIONS:

• Bilingualism (English/French) is a must

• Background in relocation, residential real estate, residential mortgages, legal or banking or customer service is an asset

• Professional, self-starter with the ability to work with minimal supervision in a fast-paced environment.

• Team player who is willing to assume additional responsibilities and work flexible hours as required.

• Excellent customer service, communication and time management skills

• Analytical, detail oriented, organized and ability to prioritize

• Computer proficiency in a Windows 2007 environment including outlook, Word, Excel, Internet, e-mail and various software programs. Accurate keyboarding/data entry skills are essential.

• Experience in daily office administration with a competency in basic accounting procedures.