Dispatch Admin
NCSG Heavy Haul and Crane - Fort McMurray, AB

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Title: Dispatch Administrator
Location: Fort McMurray
Report To: Regional Operations Manager, FMM
Direct Reports: N/A

NCSG Crane and Heavy Haul Services provides comprehensive lift and heavy haul services throughout western North America. Incorporated in Alberta, Canada in September 2006, NCSG has grown to over 680 employees across 15 locations North America wide

NCSG believes in employee ownership. Because management and employees have a vested interest in the company, their dedication to the growth and stability of NCSG ensures the integrity and quality of services provided to our customers is beyond reproach. By providing the greatest value, not only to our customers but also to our employees, our communities, our shareholders and the environment, NCSG is the lift and heavy haul solutions provider of choice in North America.

For more information please visit our website at www.ncsg.com

The Position:

Dispatch Administrator will be responsible for providing administrative support to Branch Management and active participate in the dispatch functions of the department.

Qualifications:

  • High School Diploma
  • 1-2 years’ experience in a similar role

Skills/Abilities:

  • Proficient in various computer applications including word processing and spreadsheets
  • Excellent oral and written communications abilities
  • Excellent interpersonal and customer service skills
  • Organized, attentive to details, and able to work well independently

Essential Functions and Accountabilities:

  • Assumes responsibility for inputting maintenance information into FCC system and maintains purchase order’
  • Enter hours and kilometers from daily vehicle logs into FCC and files information accordingly.
  • Enter into FCC the services performed on each fleet unit from the maintenance repair sheets
  • Enters in all CVI’s and Inspections
  • Issue a purchase order and receiver number for all vendor invoices
  • Photocopies and files the copies of documentation sent to corporate
  • Assumes responsibility of time keeper for payroll department
  • Enters all individual timesheets into FCC for processing
  • Maintains confidentiality
  • Reconciles various statements and reports with corporate office
  • Reconciles and coordinates all credit card and fuel statements and ensures that employees have corresponding receipts for verification
  • Distributes and updates the information on shared drive regarding credit cards and fuel statements
  • Assumes responsibility for related duties as required or assigned
  • Types and assembles a variety of documents including memos, letters, presentations, spreadsheets, and reports
  • Ensures that work area is clean, secure, and well maintained
  • Dispatch Duties

Enter quotes and sales information into FCC system

  • Dispatch cranes, operators, support equipment and personnel to meet customer needs.
  • Secures applicable site permit applications for cranes and personnel
  • Completes billing processes efficiently and accurately
  • Safeguards against errors and incorrect billings, identifies and resolves errors promptly
  • Updates operator schedules in a timely manner

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